Had my room cleaned on the Saturday and it got half cleaned. Coffee mugs still dirty, rug not vacuumed. Towels not replaced.
Joseph
Joseph,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 13 日
We loved the outdoor hot tub. We found some quiet moments to use the hot tub.
Debrah
Debrah,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Very clean and quiet
Roger
Roger,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 5 日
Beds were insanely comfortable. Staff was fantastic. Rooms were ok.
Chandelle
Chandelle,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 1 日
Beau séjour en famille, personnel sympathique, chambre et environnement propre
Linda
Linda,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 27 日
Cold room, even after being moved. I'd say they were turning the heat off in different rooms to save money.
Andrew Shane
Andrew Shane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Pool was nice and warm. Hot tub was great. Area appeared clean and well kept
Debrah
Debrah,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Rooms are ok but not really any heat needed to use a space heater
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Hot tub was amazing
Cheryl
Cheryl,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 13 日
Room was nice, burnt out light bulb in the bathroom and corners of the shower were not clean but overall it was a good choice for our stay.
candi
candi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Great space in Jasper, nice pool and hot tub and sauna
Arron
Arron,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Room cleanliness was excellent, bed comfortable, location very good. What made my stay most enjoyable was the friendliness, and helpfullness of the front desk staff.
Nous avons adorés l’hôtel, tout près de tout à Banff!!! Je vous le suggère fortement🤗
Sandy
Sandy,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 9 日
Front desk staff was nice and quick, our rooms were clean but we lacked pillows and towels despite us asking for extra in the special requests. AC is very weak and our room was so hot despite turning down the heat so we had to open the window so we could sleep properly. There are no microwaves in the room and it was a hassle having to go all the way to the lobby to reheat food. Everything else about our stay was okay.