Stayed for 1st time visiting family. It says 4 stars but it really isn't. The lobby looks good with grand piano and open fire, looks impressive. However, the room I was in on ground floor, no view, a brick wall and some service entrance. Big windows, rather dirty and no privacy, workers coming and going outside they could see straight into my room! Maybe a privacy blind?
Beds were comfortable, although mine had a noisy spring. Plenty of room and a sofa for comfort.
Carpet was stained by the bed, a spill of some kind.Also a stain on the chair seat.
Big chip out of bottom of bathroom door and rust around bath taps. Bathroom sink cracked. So I didn't consider it 4 stars.
Parking is charged per night at £12:00! I was absolutely appalled! I think this should be more publicised before booking. It's in terms and conditions but I wasn't aware until I got there.
Didn't have dinner there couldn't afford it after paying £48 for parking.
Breakfast was the usual continental and hot buffet style.Nothing special, very hard bacon and sausages, I couldn't cut through them, not impressed. No one around to tell me where to sit. In fact the only member of staff who spoke to me was a lady housekeeper called aimee, very nice lady.
It wants to be posh but it isn't. I have photos but they won't load. was disappointed and won't say there again. Holiday Inn is so much nicer.
