The hotel and staff were wonderful, as usual. The facility was recently acquired by the Galgorm group, so they are in the process of upgrading and installing new features. Disruption is kept to a minimum and did not affect our stay.
Norman
2 晚行程
10/10
Lovely girlie night away with spa treatments. Very nice best and comfy bed and pillows. Good breakfast.. only thing is the entertainment. Music was to start at 9.30pm but didn’t or at 10pm .. would have given then place a better atmosphere.
SUSAN
1 晚结伴旅行
10/10
Angela
1 晚行程
6/10
Eamon
1 晚行程
10/10
natalie
1 晚行程
10/10
IAN
1 晚家庭旅行
10/10
Dale
1 晚行程
10/10
ELIZABETH
1 晚行程
8/10
Darren
1 晚行程
10/10
Tony
1 晚行程
8/10
Perfect
Darren
1 晚行程
2/10
Janet
1 晚行程
10/10
Athur
2 晚商务旅行
8/10
Staff were lovely, very helpful esp when it was my mums birthday and they gave her a box of chocolates
However, the hotel has become very tired looking and outdated.
Sofas are worn, carpets have holes in them, bathrooms need showers instead of baths (especially for the older)
Having to walk outside to get to the pool. It also is very tired and outdated
Gardens are beautiful and kept immaculate
Emma
1 晚家庭旅行
8/10
Chandrasekhar
1 晚行程
8/10
Noelle
2 晚家庭旅行
10/10
Lovely stay staff very friendly and welcoming. Food in brasserie excellent. As we went as a couple the leisure facilities weren't what we had expected and they were quite crowded with a lot of kids. We stay often at Crawford burn another Galgorm hotel which is more suitable for couples for a relaxing stay.overall nice overnight stay and good value for money. If you were going with a couple of kids ideal.
David
1 晚浪漫旅行
10/10
Very friendly staff, relaxed atmosphere, pool, jacuzzi, steam room and sauna not busy and very enjoyable
真实旅客
1 晚行程
10/10
Everything was very good, cleanliness, comfort and service. All staff were helpful and courteous.
I used Spa and the the service was good there also.
Dinner was served quickly. At breakfast I asked for a poached egg and it came in a few minutes -The only negative thing was the bacon at breakfast was a bit hard due I imagine, to sitting for some time. Staff in dining room were again very helpful and pleasant.
真实旅客
1 晚家庭旅行
10/10
David
1 晚行程
10/10
David
1 晚行程
10/10
Gary
2 晚行程
10/10
Mark
2 晚行程
8/10
Beds were super comfy
Great selection at breakfast