Hotel its self was ok nice and grand but could do with some work as it was quite run down in area's. Pool or the "spa" as it was called needed some maintenance lots of staining to the pool tiles and cracks to the rocks in the pool. Very overun it could maybe do with a limit on people allowed in at once. The main disappointment was the evening meal in the what looked like the fancy restaurant on site. The service was absolutely abysmal. We waited almost 20 minutes to order drinks which then took ans age to arrive. We then waited in total an hour for starter's to arrive. The starters were overpiced and under performed on taste and quality. It was £12.50 for 2 small squares of belly pork which were nothing special. The waiter came to clear the starters and asked if we would like deserts but we hadn't even got our main courses yet. We waited a while for mains and then were asked if we'd got them yet and then were asked what we'd ordered almost like the staff had no idea what was going on. Mains arrived and the waiter didnt even know what was on the plate. Mains were definitely on the plates and under a heat lamp as the mashed potatoes had a skin on top. Lamb was ok but again absolutely tiny in size for the price payed. I could have accepted small portions if the quality blew me away but unfortunately it was mediocre food at extortionate pricing. All in all a poor place and definitely wont be back unless serious changes are made to the whole venue and service.
george
george,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Busy golfing hotel, service could be improved
Busy hotel…obviously a destination for groups of guys who want to drink and play golf. Restaurants and bars very busy, a bit rowdy. Restaurant bookings required, should’ve been emphasised at check in. This was the first time I’ve been turned away from a hotel restaurant with no attempt to find a solution other return at 9pm. Food was decent enough. Service a bit slow - don’t seem to have enough staff - staff were clearly working hard but so busy they can’t offer any personal touches such as checking in to see how food is etc
Also booked a suite, but the images on hotels.com mainly reflect the upgrade suite options that were renovated in 2022. Suites are actually far more dated, bit disappointing but very spacious and clean
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Albert
Albert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Enjoyed Slayley Again
Wonderful engagement with all staff. Lovely pool too. Breakfast a delight.
Karen
Karen,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Stuart
Stuart,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Spa break
A very busy hotel. Golf resort and wellness spa.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Samuel
Samuel,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Very poor service
We booked 2 rooms .our room the shower tap broke off in my hand meaning we couldn’t switch the water off making us over an hour and a half late for evening meal as we had to change rooms meaning we had to pack and in pack again .
Our friends room the tv didn’t work and they had no Bose music station as advertised .
Breakfast none off the coffee stations were working no muffins left.
All in all a very poor experience and we reported this to reception on check out but the were just not interested and didn’t even apologise .
N D
N D,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Overall a lovely place
It was lovely and relaxing. The spa was busy on the Friday and the hot tub is far too small for the amount of guests but overall the staff are friendly, rooms are large, resturant food was lovely and service was great. The claret jug pub food wasn’t so good and although the waitress was lovely and tried her hardest the food let this place down! The hotel is large with multiple paces to relax and have a drink. We would certainly return but not on a weekend and we wouldn’t eat at the pub.
Ruth
Ruth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Nathan
Nathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 6 日
Service was good and the room was perfect. It was extremely busy which meant use of the pool/spa/sauna wasn’t great. On departure extra charges were added to the bill for early check in ( which we were not made aware of) and a romantic gesture package which came up as more expensive than requested. These charges were dropped however.
Derek
Derek,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
A bit dissapointed
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Excellent property in love with ambience, golf course and activities, breakfast was amazing as well definitely going back
Pooja
Pooja,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 26 日
Pretty setting and nice old building
Parking was far from hotel and a little inconvenient as we had several suitcases. Bar was great and so was their menu - ate dinner in dining room which was very disappointing. "Crispy" pork belly was under cooked and all fat and no meat.
Jenifer
Jenifer,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 25 日
Very disappointed
From check in we were disappointed to see a sign uo restricting children's time in the pool. We only chose the hotel because of this. After a lengthy check in process, at least half an hour, we went staright to the pool. We were told it was full and would jave to be put kn a waiting list! You can imagine our frustration and my 5 year old boy's disappointment at this. After another half an hour we were eventually allowed in. The hotel as a whole is very dated and a little run down. The bar was nice and the food adequate. We wont be returning in a hurry.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Lovely treat staying at Slaley Hall.
Very attractive surroundings.
Swimming pool ideal for little ones.
Hot tub, steam room and sauna and beds to relax on. Plentiful breakfast which was delicious.
Hopefully back soon.
Eileen
Eileen,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 17 日
Pleasant stay, staff are great, no Sunday lunch was a negative, menu limited and repetitive throughout the restaurants. Beds need new mattresses, hotel could do with some TLC and refreshing in areas.
Alex
Alex,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Dawn
Dawn,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 10 日
The. Heating. Was not working in room had to have electric heater. WiFi was terrible and. Had to ask for. Clean towels
Andrew
Andrew,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
2- night stsy
Very comfortable good breakfast and leisure facilities were excellent
Overall excellent dtay
Colin
Colin,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
Restaurant was very poor say down to dinner to be told due to busy weekend the had 4 of the options not available.
Then the wine we ordered was also not available they offered a replacement at almost twice the price
Then when we complained to maitre de
suddenly a bottle was found
Our room had some water system constantly running felt as if I had developed tinnitus
Spa area jacuzzi was freezing
Staff tried to do their best with no resource
Pity as it could have been a good venue