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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel with outdoor pool, connected to a shopping center, near Tha Phae Gate

Choose dates to view prices

In the heart of Chiang Mai, Mercure Chiang Mai offers a modern retreat near Tha Phae Gate. Unwind with a massage or spa treatment, enjoy international cuisine at Citrus restaurant, and relax by the outdoor pool or on the scenic terrace. With free in-room WiFi and daily manager's reception to look forward to.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Pool bar
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • 7 meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY303
CNY360 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine
Centara Riverside Hotel Chiang Mai
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 849 reviews
The price is CNY396
CNY471 total
includes taxes & fees
Nov 30 - Dec 1
Centara Riverside Hotel Chiang Mai
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About the neighborhood

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200

What's nearby

  • Chiang Mai Rajabhat University - 7 min walk - 0.6 km
  • Tha Phae Gate - 3 min drive - 1.9 km
  • Nimman Road - 4 min drive - 3.8 km
  • MAYA Lifestyle Shopping Center - 4 min drive - 3.8 km
  • Chiang Mai Night Bazaar - 5 min drive - 3.1 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 21 min drive
  • Chiang Mai Railway Station - 13 min drive
  • Saraphi Station - 23 min drive
  • Lamphun Station - 30 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Salad Terrace - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ (Siphing Noodle) - ‬2 min walk
  • ‪Café Amazon ถนนช้างเผือก - ‬1 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬1 min walk
  • ‪สเต็กคำโต | STEAK KUMTO - ‬2 min walk

About this property

Mercure Chiang Mai

Mercure Chiang Mai puts you just a 5-minute drive from Nimman Road and MAYA Lifestyle Shopping Center. Guests can indulge in massages, and Citrus serves international cuisine. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 159 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle from 6 AM to 6 PM*
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Citrus - This restaurant specializes in international cuisine.
Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 250 for adults and THB 125 for children
  • Airport shuttle service is offered for an extra charge of THB 200 per person (one-way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 600.0 per night

Pets

  • Pets are allowed for an extra charge of THB 400 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses geothermal energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai offer free cancellation for a full refund?

Yes, Mercure Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chiang Mai?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Mercure Chiang Mai?

Yes, cats and dogs are welcome. There's a charge of THB 400 per pet, per night. Food and water bowls are available.

Is parking offered on site at Mercure Chiang Mai?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Mercure Chiang Mai?

Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 200 per person one-way.

What are the check-in and check-out times at Mercure Chiang Mai?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Mercure Chiang Mai and nearby?

Mercure Chiang Mai has 2 bars and an outdoor pool, as well as a garden.

Are there restaurants at or near Mercure Chiang Mai?

Yes, Citrus offers international cuisine.

What's the area around Mercure Chiang Mai like?

Mercure Chiang Mai is in Chang Phueak, a short 4-minute walk from Chiang Mai Rajabhat University and 17 minutes' walk from Wat Chiang Man.

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Mercure Chiang Mai Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice experience
Mukul, 3-night trip

8/10 Very good

This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Briana, 5-night trip

10/10 Exceptional

This is a solid choice for a hotel in Chiang Mai. Located just north old city, the hotel provides free shuttles to all the markets in the area as well as a reasonably priced shuttle to the airport. Nice breakfast, nice pool, all for an affordable price. I was very happy with my stay here.
Michael, 3-night trip

6/10 Good

에어컨 환기 냉장고 소리가 너무 커서 잠자다가 깰. 정도예요
Changae, 8-night trip

8/10 Very good

広々の部屋とシャンマイ 市内アクセス便利 プールあるので体のリラックス出来る
NAMHO, 2-night trip

8/10 Very good

Out of old city but not far away from the action.
Ong, 4-night trip

10/10 Exceptional

Super hotel

Sindsyg god oplevelse, prisen taget i betragtning. Fungeret så fint i en dobbeltseng med 2 børn og 2 voksen. Godt pool område. Service helt i top, alle var venlige og mangler der noget så kol de med det.
Line, 5-night trip

6/10 Good

Wouldn’t stay here again

Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Praksha, 7-night trip

10/10 Exceptional

建物が古いせいか、排水が溜まって流れるのが遅く、シャワーしていたら、排水で足が埋まる。 その他は、清潔で、快適、朝食も色々あってたのしかったし、現地ツアーの集合場所がホテルだったので楽だった。隣にスーパーがあって、夜遅くまでやっているし、近くには大きな市場があり、現地の食べ物をいっぱい売っている。
Akira, 2-night trip

10/10 Exceptional

一人旅で利用しましたが、周辺に一人でも入れそうなレストラン、バーが少なかったです
masanobu, 1-night trip

6/10 Good

古い古い古い

とにかく全体的な設備が古すぎる。シャワーの水圧は弱いしバスルームに換気扇がないのが驚いた。全体的に客室内の改装をした方が良い。人的サービスはとても良いのに…
TAKASHI, 3-night trip

10/10 Exceptional

L'Hotel est tout près de la vielle ville, à 800 mètres c'est très pratique.
Claude, 3-night trip

4/10 Fair

Auf keinen Fall 4-Star würdig! Kein Safe im Zimmer, primitive Sanitäreinrichtungen, Frühstück dürftig und langweilig, warschl. keine Renovierung seit den 1980s. Personal ist aber freundlich.

8/10 Very good

Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Michael Peter, 2-night trip

10/10 Exceptional

Warm and welcoming staff every time we stay here.
Richard, 2-night trip

8/10 Very good

In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Ulrich, 3-night trip

10/10 Exceptional

친절한 스태프

방이 정말 넓었고 불편함이 없었습니다. 스태프들이 친절하게 잘 해주셔서 덕분에 편하게 지냈습니다.
JAEHEE, 28-night trip

8/10 Very good

古いが泊まるだけなら充分

古さは否めませんが、価格を考えると妥当です。部屋は広いです。
HIROTOMO, 1-night trip

6/10 Good

サービスは良かったが、設備が古い

チェックイン、朝食の案内等、滞在する上でのサービスは礼儀正しく良好。部屋の設備が老朽化しており、壁、床が薄い。会話までは聞こえないが足音や荷物を引き摺る音が直接聞こえてしまう。
1-night trip

10/10 Exceptional

有料で良いので歯ブラシ、ひげ剃りを置いて欲しい
mandi0409, 2-night trip

6/10 Good

New normal travel

โรงแรมเก่าควรต้องปรับปรุง ความสะอาดยังรับได้ อาหารเช้าช่วง covid19 ไม่มีอะไรให้เลือกมาก ไม่คุ้มค่าราคา
Kanchana, 1-night trip

6/10 Good

Trip ไว้พระ

เงียบเหงา เก่ามาก ควรจะปรับปรุง สะอาด ช่วง covid19 ไม่ค่อยมี facility ลอบบี้ไม่เปิดแอร์ อาหารเช้าไม่มีอะไรเลย ไม่คุ้มราคา
Preecha, 1-night trip

6/10 Good

Trip during covid19

โรงแรมค่อนข้างจะเก่ามาก ควรต้องปรับปรุง แต่ความสะอาดยังใช้ได้ เนื่องจากเป็นช่วง covid19 โรงแรมจึงเงียบเหงา ลอบบี้ก็ไม่เปิดเครื่องปรับอากาศ คงจะประหยัด อาหารเช้าช่วงนี้ก็ไม่มีอะไรให้เลือกมาก
Kanchana, 1-night trip

6/10 Good

Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Richard, 3-night trip

10/10 Exceptional

良いホテルです

受付もレストランもフレンドリーで快適でした。 部屋は清潔で食事は美味しいです。
2-night trip