6/10 好
2025 年 7 月 30 日
It’s fine for a good price, but not luxury
Visited with my daughter on a birthday treat stay for her. There were pros and cons with our stay:
Pros: beds very comfortable, pool area quite nice, location as described and fair for price, breakfast buffet and bar food nice options and reasonable price.
Cons:
1. Staff are not here to help, they just feed back a professional ‘we are sorry to hear’ for any issues and then do nothing. For example we had an issue with ants all over the floor of our room- they said they sent a cleaner and she couldn’t see anything and then when I asked again they said ‘we already sent the cleaner, she did everything she could’ so we just swept them away ourselves- not ideal and quite gross! Also we called down for shampoo and conditioner and they just said ‘sorry we don’t have any’ even though there is a sign in the room saying you can call if you need anything…
2. On arrival, even though they swipe a credit card for deposit they still want a €10 CASH deposit if you want pool towels- I didn’t have local cash for a short stay and just off a plane travelling since 3am the reception lady suggested I walk to a cash point. This is very annoying!
3. The spa is for 16 and over which is not stated on Hotels.com and was very disappointing for my daughter.
4.The WiFi is terrible so if you’re bringing teens, they will complain that they can’t scroll videos or watch Netflix.
Sarah
Sarah,3 晚家庭旅行
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