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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel with 2 restaurants, near Johannesburg Zoo

Choose dates to view prices

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment rooms, sauna, steam room, body treatments
Property preview
Lobby
Daily full breakfast (ZAR 550 per person)
Property grounds
Perched near Johannesburg Zoo, Four Seasons Hotel The Westcliff, Johannesburg offers an exclusive retreat. Relax at the rooftop terrace or unwind with a deep-tissue massage at the onsite spa. With two outdoor pools and garden views from the restaurants, this luxury boutique hotel is perfect for those seeking tranquility.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CNY2,855
CNY3,317 total
includes taxes & fees
Nov 26 - Nov 27

Why we love this property

Spa sanctuary
The full-service spa offers daily treatments, including aromatherapy and Swedish massages. Guests can unwind in the sauna, steam room, or garden.
Rooftop garden paradise
Marvel at both garden and city views from this luxury boutique hotel's rooftop terrace. Dine surrounded by greenery at the garden-view restaurant.
Culinary paradise
This hotel features 2 restaurants with garden-view dining options and 2 bars. Full breakfast and intimate private dining experiences await food lovers.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Premier Room

Garden View Premier Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Premier Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 155 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

What's nearby

  • Johannesburg Zoo - 3 min walk - 0.3 km
  • Rosebank Mall - 4 min drive - 3.7 km
  • Melrose Arch Shopping Centre - 7 min drive - 7.4 km
  • Gold Reef City Casino - 8 min drive - 9.6 km
  • Sandton City Mall - 11 min drive - 8.8 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 31 min drive
  • Lanseria Intl. Airport (HLA) - 59 min drive
  • Johannesburg Park Station - 15 min drive
  • Johannesburg Sandton Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪The Zoo Lake Sports Club - ‬13 min walk
  • ‪Flames Restaurant at Four Seasons Hotel The Westcliff, Johannesburg - ‬1 min walk
  • ‪Mike's Kitchen - ‬2 min drive
  • ‪Wild Bean Cafe - ‬3 min drive
  • ‪Olives & Plates - ‬4 min drive

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Featuring a rooftop terrace, Four Seasons Hotel The Westcliff, Johannesburg puts you within a 10-minute drive of Melrose Arch Shopping Centre and Gold Reef City Casino. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Flames Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets stay free (dogs and cats only, up to 44 lbs per pet)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Toys

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15672 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Apres Spa - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 550 per person
  • Airport shuttle service is offered for an extra charge of ZAR 1700 per vehicle (one-way, maximum occupancy 2)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Does Four Seasons Hotel The Westcliff, Johannesburg offer free cancellation for a full refund?

Yes, Four Seasons Hotel The Westcliff, Johannesburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there are 2 outdoor pools.

Are pets allowed at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, cats and dogs stay free, with a maximum weight of 44 lbs per pet. Food and water bowls are available.

Is parking offered on site at Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Four Seasons Hotel The Westcliff, Johannesburg?

Yes, an airport shuttle is available. The charge is ZAR 1700 per vehicle one-way.

What are the check-in and check-out times at Four Seasons Hotel The Westcliff, Johannesburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Four Seasons Hotel The Westcliff, Johannesburg?

No, this hotel doesn't have a casino, but Gold Reef City Casino (10-min drive) and Montecasino (17-min drive) are both nearby.

What is there to do at Four Seasons Hotel The Westcliff, Johannesburg and nearby?

Have fun with activities like hiking, horseback riding, and rafting, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Four Seasons Hotel The Westcliff, Johannesburg also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Four Seasons Hotel The Westcliff, Johannesburg?

Yes, there are 2 onsite restaurants, featuring garden views.

Does Four Seasons Hotel The Westcliff, Johannesburg have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Four Seasons Hotel The Westcliff, Johannesburg like?

Four Seasons Hotel The Westcliff, Johannesburg is a short 6-minute walk from Johannesburg Zoo and 9 minutes' walk from Zoo Lake Park.

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Reviews

Four Seasons Hotel The Westcliff, Johannesburg Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight, with many guests praising its excellence and variety. (6 reviews)
  • The pool facilities are great, offering a lovely view and wonderful light. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
View
Room
Location
Food
Season
Restaurant
Trip

Reviews

8/10 Very good

very nice property with lovely facilities. Only complaint would be that the staff at the spa urged us to leave 45 minutes before closing, which was a bit unfortunate and very different from the treatment we had in the rest of the hotel
1-night trip

10/10 Exceptional

Excellent service and very convenient accommodations
galit harel, 3-night trip

10/10 Exceptional

Perfect. Just as you would expect for a four seasons. A clean, safe, beautiful safe haven in Jo’berg
You can even watch the elephants in the zoo over lunch
Annette, 1-night trip

10/10 Exceptional

Excellent
Matty, 3-night trip

10/10 Exceptional

Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Leverne, 1-night trip

10/10 Exceptional

Consistently well trained staff who made us feel welcome as if we’d been residents.
Leo, 2-night trip

10/10 Exceptional

Amazing stay

Amazing service, staff can’t do enough for you. Really has a fantastic time.
S, 1-night trip

10/10 Exceptional

One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Warren, 3-night trip

10/10 Exceptional

Everything was just top notch !!!!
Carl Michael, 3-night trip

10/10 Exceptional

Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Eric, 2-night trip

10/10 Exceptional

Amazing staff
Terry, 2-night trip

10/10 Exceptional

Lovely staff. Nice big room. Great breakfasts. Obviously more expensive than other properties but very secure and nicely located to get to nearby areas. Flames is a nice restaurant although I did eat better elsewhere.
Samuel, 2-night trip

10/10 Exceptional

Above and beyond 5 stars!

I absolutely loved and even cherished my stay at Four Seasons! It was above and beyond 5 star treatment! And as impeccably professional as every of the staff were, I felt like we were dear friends. It was so very fun! I would go back any day and would have everyone I know stay there!!!!! Janelle
3-night trip

10/10 Exceptional

Amaze balls

Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Samantha, 1-night trip

10/10 Exceptional

Enjoyed our stay at the FS.
Gina, 2-night trip

8/10 Very good

The hotel is excellent, however it was undergoing renovations with a lot of noise and we were not informed in advance.
Henrique, 2-night trip

10/10 Exceptional

The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!
Natalie, 2-night trip

10/10 Exceptional

It's been ten years since we last stayed at The Westcliff, it is such a beautiful hotel with great service. Our suite was roomy and well-kept. Valentine's Dinner was a disappointment as service was extremely slow but overall we enjoyed our stay.
Kelly-Ann, 2-night trip

10/10 Exceptional

Beautiful hotel. Friendly staff. Great spa
Simon, 1-night trip

10/10 Exceptional

The staff was very friendly and helpful
Paul, 3-night trip

10/10 Exceptional

Amazing hotel

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.
David, 6-night trip

10/10 Exceptional

From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return
Yvette, 3-night trip

10/10 Exceptional

The staff was very friendly. They made my African experience very comfortable and very special.
Armando, 4-night trip

10/10 Exceptional

Great as usual!

We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.
Clark Q, 3-night trip

10/10 Exceptional

Excelente Estadia

Quarto amplo e espaçoso, muito bem equipado, bastante confortável. Carpetes, mobília e acessórios bem preservados. Serviços de quarto e limpeza eficientes e bem executados. Staff bastante atento às necessidades dos hóspedes. Sempre corteses e prestativos. Especial menção aos serviços de Concierge. O Hotel possui um serviço via WhatsApp durante a hospedagem que funciona muito bem. Praticamente todos os serviços podem ser acessados e solicitados através do App. Ótimo e completo café da manhã e menu bastante satisfatório para o almoço e para o jantar. Sem dúvida recomendo o Four Season Westcliff em Joanesburgo
Breno, 3-night trip