There was a mouse in our room, we were on the 3rd floor room 318. We left and had to rent another room.
George
George,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Comfortable with great breakfast included
Charles Terry
Charles Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 7 日
Nice employees but horribly dirty, inadequate room
The service is friendly but the accommodations were gross. The room smelled like old cigarette smoke, my bed comforter was burned, may e from a cigarette. The bathroom had mold behind the toilet and dry rot. The carpeys smelled bad. It needs more updating and renovations.
Vanessa
Vanessa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Luis
Luis,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
College Tour Summer
The staff was very nice upon arrival. Our first room didn't have hot water and they were quick to move us to another room. The second room was a little loud, but we were across from the elevator. There was an issue where the police showed up, but other than hearing the police outside out door, it didn't have any impact on us. We used the laundry room, those services were all fine.
The continental breakfast was average, we enjoyed that there was instant oatmeal available all day. The coffee was okay also. We did not use any other services of the hotel. It was in walkable distance to the transit center which we used every day. Overall we had no issues and would stay there again.
randi
randi,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Lotfi
Lotfi,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Restaurant closed on a Sunday??
My room wasn’t clean.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 26 日
Tommy
Tommy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Sancho
Sancho,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Disappointed with Best Western Management
Lauren (I hope I got her name right) who works the front desk was great- she was kind, quick, and attentive. Our issue was with management. How they thought it was OK to place a mouse trap in the middle of the room is beyond me. The tub faucet wasn't connected to the wall. The A/C hadn't been turned on therefore it was HOT and humid in the room. It's summer...turn it on. Not sure housekeeping truly checked the beds because we found packets of oatmeal under the mattress. Bizarre. As we were traveling with an infant, we just couldn't stay here. I'm CERTAIN this was not the first complaint they've received. It's a direct reflection of management and what they consider acceptable.
Erika
Erika,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Leanna
Leanna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Ronnie
Ronnie,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
One night in Quincy
Just a quick stay over night but we enjoyed the property a lot. It had a lovely river walk, a great little pub and our room was very comfortable.