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Best Western Plus Ottawa Downtown Suites

2.5 star property
City-center hotel within easy reach of Byward Market Square

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When you stay at Best Western Plus Ottawa Downtown Suites, you'll be just a 5-minute drive from Parliament Hill and Byward Market Square. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Other highlights include a sauna, a terrace, and a garden. The property is just a short walk to public transportation: Parliament Station is 14 minutes away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • Garden
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Television
  • Garden

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About the neighborhood

Map
377 O'Connor St, Ottawa, ON, K2P2M2

What's nearby

  • Bank Street Promenade - 2 min walk - 0.2 km
  • Elgin Street - 3 min walk - 0.3 km
  • Canadian Museum of Nature - 3 min walk - 0.3 km
  • Rideau Canal - 7 min walk - 0.6 km
  • University of Ottawa - 13 min walk - 1.2 km

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
  • Ottawa Station - 6 min drive
  • Ottawa Fallowfield Station - 19 min drive
  • Parliament Station - 14 min walk
  • UOttawa Station - 18 min walk
  • Lyon Station - 21 min walk

Restaurants

  • ‪Lieutenant's Pump - ‬6 min walk
  • ‪The Gilmour - ‬6 min walk
  • ‪Royal Oak - ‬6 min walk
  • ‪Elgin Street Diner - ‬5 min walk
  • ‪Pizza Nerds - ‬4 min walk

About this property

Best Western Plus Ottawa Downtown Suites

  • When you stay at Best Western Plus Ottawa Downtown Suites, you'll be just a 5-minute drive from Parliament Hill and Byward Market Square. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Other highlights include a sauna, a terrace, and a garden. The property is just a short walk to public transportation: Parliament Station is 14 minutes away.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 27.06 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Kitchenette
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self parking costs CAD 27.06 per night with in/out privileges

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: JCB International, Union Pay

Also known as

Best Western Plus Victoria Park

Best Western Ottawa

Best Western Plus Victoria Park Suites Hotel

Best Western Plus Victoria Park Suites Hotel Ottawa

Best Western Plus Victoria Park Suites Ottawa

Best Western Plus Victoria Suites

Best Western Victoria Park

Best Western Victoria Park Suites

Best Western Victoria Suites

Best Western Plus Ottawa Downtown Victoria Park Hotel

Best Western Plus Victoria Park Hotel

Best Western Plus Ottawa Downtown Victoria Park

Best Western Plus Ottawa Downtown Suites Hotel

Best Western Plus Ottawa Downtown Suites

Best Western Plus Ottawa Downtown – Victoria Park

Best Western Plus Victoria Park Hotel Ottawa

Best Plus Ottawa Suites Ottawa

Best Western Plus Ottawa Downtown Suites Hotel

Best Western Plus Ottawa Downtown Suites Ottawa

Best Western Plus Ottawa Downtown Suites Hotel Ottawa

Frequently asked questions

Are pets allowed at Best Western Plus Ottawa Downtown Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Ottawa Downtown Suites?

Yes. Self parking costs CAD 27.06 per night.

What are the check-in and check-out times at Best Western Plus Ottawa Downtown Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Ottawa Downtown Suites?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (9-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.

What is there to do at Best Western Plus Ottawa Downtown Suites and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like a sauna, a fitness center, and a garden.

Does Best Western Plus Ottawa Downtown Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes cookware.

What's the area around Best Western Plus Ottawa Downtown Suites like?

Best Western Plus Ottawa Downtown Suites is in Centretown, a short 8-minute walk from Rideau Canal and 19 minutes' walk from National Arts Centre.

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Reviews

Best Western Plus Ottawa Downtown Suites Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

It was very clean and staff were accommodating. Parking was convenient
3-night trip
Verified

8/10 Very good

No complaints had a safe and nice time. Room was good
VAlentino, 3-night trip
Verified

10/10 Exceptional

Marvelous

Extremely clean
Abraham, 1-night trip
Verified

10/10 Exceptional

Hotel was clean good service spacious room close to everything
Howard, 3-night trip
Verified

10/10 Exceptional

All clean, nice room. Bed comfortable, great service.
Juan, 1-night trip
Verified

10/10 Exceptional

good
1-night trip
Verified

8/10 Very good

Bathroom door knob was faulty. If you close it once from outside you cannot open it. Refrigerator had a coil which can hurt someone.
3-night trip
Verified

8/10 Very good

Happy face.

Fabulous check-in. Super friendly staff. Garage was small, but well kept. I'd like to see low-flush toilets.
Chris, 1-night trip
Verified

10/10 Exceptional

Perfect spot. Clean and well maintained. Friendly staff. Rooms are spacious and kitchenette is a nice feature. Location is close to walk to everything. Would stay here again for sure!
Shawna, 2-night trip
Verified

8/10 Very good

Overall a good choice for the price

Rooms are fine, clean, average size, well equipped. Service and breakfast was very limited due to covid. Air conditioning very loud. Halls needed some vacuuming Location is good but not within walking distance from main down town
Alfred, 3-night trip
Verified

10/10 Exceptional

Absolutely amazing stay. Great location! Great staff!! Definitely would come back again! They were accommodating to my babies and their needs of having a infant bed and let me borrow their high chair !! It was nice considering Covid and restrictions ! However my only slight disappointment was the breakfast. I was under the impression would be breakfast that we could pick from however was prepacked however handy(I understand for Covid safety) just for two infants was not ideal so we went out for breakfast instead ! Not a deal breaker but just to be pointed out ! Besides that everything was absolutely perfect and definitely will be coming back again !! We loved it so much we arranged to stay an extra day with hotel !! Definitely highly recommend
Samara, 5-night trip
Verified

10/10 Exceptional

Excellent property but not sure why some guest were allowed to check in without face masks/shields.
1-night trip
Verified

2/10 Poor

Stranded with kids

When I came with the kids into the hotel ready to check-in at 10:30 pm I was informed that even though we can pay for the stay with debit the security deposit must be with an active credit card on site. The person at the front desk being unable to help because she was not authorized to take the security deposit from debit, nor cash. We got stranded with no rooms or a place to stay. We eventually found a place that we could stay at the excepted cash for the security deposit. Before you stay make sure you have a valid Credit card for the security deposit or anything like the extra parking fee.
Matee, 3-night trip
Verified

8/10 Very good

Observed all pandemic rules. Clean and comfortable.
Kim, 1-night trip
Verified

4/10 Fair

The property was ok. I was not that pleased the VIP perk was half price for parking. At $ 13 a per day even after the VIP discount is not much of a bargain. I also realized housekeeping wasn't offered due to COVID, but it seemed whoever cleaned it before I came in didn't do a very good job. I noticed a raisin right underneath the bed which was disappointing.
2-night trip
Verified

10/10 Exceptional

Great spot! Very clean room. Loved the little kitchenette.
2-night trip
Verified

10/10 Exceptional

Laege suit, kitchen with plates, cutlery, fridge, microwave, 2 TVs, large bathroom with a tub, good location
Carmen, 3-night trip
Verified

10/10 Exceptional

Close to all restaurants

Due to Covid-19, we didn't expect much. We know there will be a social distancing & we know that our breakfast will be on the go. But I am glad that the front desk advise us to call them if we need something like new towels, soap, etc, and someone will bring it over to our room (however they will leave it in front of your door with the stuff on the plastic bag, so pay attention with the knock as sometimes you won't be able to hear it). You can call them too if you want to deliver your breakfast over to your room. Service? Excellent. There's also another thing that we love about the area...there are a lots of restaurants nearby. The area is very quiet & we were able to sleep well. We were glad that we chose this hotel even if it is a 20 minutes walk to Parliament Hill. Overall, we had a excellent stay.
Lilibeth, 6-night trip
Verified

10/10 Exceptional

Good location, courteous staff, nice and clean room. Will recommend to others.
Ali, 2-night trip
Verified

10/10 Exceptional

Clean, good services, well located, free parking around this hôtel
2-night trip
Verified

10/10 Exceptional

The hotel and room were very clean and quiet. The location is great and close to many stores and restaurants along Bank Street, and walking distance to attractions. The staff was friendly and welcoming. I would stay here again.
LMnay, 3-night trip
Verified

10/10 Exceptional

Super friendly staff. Comfortable bed! Except paying parking fee, everything was good!
Hyomin, 1-night trip
Verified

6/10 Good

Ils sont super gentils ils nous ont laissé une salle pour nos velos L’hôtel est vieillissant et pas super bien situé
2-night trip
Verified

8/10 Very good

It was a pleasant stay. Room was a bit dusty but good overall.
3-night trip
Verified

10/10 Exceptional

Thumbs up to the excellent 'Service' - the hotel pre-arranged accessible items such as bath chair and raise toilet seat for my senior parents. The room we were in was comfortable and clean.
Angela, 2-night trip