Room was in okay condition with comfortable bed (that’s perhaps the only positive thing in the whole experience with hotel Europa). Hotel is not equipped for cold Montreal climate. Multilevel stone building doesn’t have adequate heating/AC system. Instead there are window AC units: grossly loud, inefficient, occupying half of window, installed at the height that constantly blowing to your face… horrible. We ended up turning it off in spite of freezing weather that’s how unbearably annoying it was. And the cherry on top was unheated bathroom. There was simply no heating in the bathroom. So you left with two choices: either keep the door open with all embarrassing consequences or freeze to death in it. Very uncomfortable, especially in the early morning hours.
We had early morning appointment and the reason of choosing this hotel was it convenient location. We knew it would take literally two minutes to reach to the place of our appointment. Surprise, surprise - both elevators were out of order! It wasn’t easy to find emergency exit in the complicated labyrinth of corridors and numerous doors leading either to the emergency balcony with no steps down (we were on fifth floor!) or to the dead end! Unless one really need this location - I wouldn’t recommend it. Not clean, some areas filthy and full of debris and garbage (especially in the service elevator area which we were told to use the whole day while guest elevator was out of order)… left with very negative feelings.