布雷亚卡宫殿全包酒店

Nice welcome upon arrival, were greeted with flowers, chilled hand towel,( which was amazing after traveling) and a refreshing drink!! Bell hop showed us to our beautiful room, which faced the ocean and a partial pool view. Very Very clean and beautifully decorated hotel, and the aroma throughout the hotel is so wonderful, I bought some,to bring back home. Room service was all included in the all inclusive pkg. which was nice, the restaurants had excellent food and amazing service! Loved sitting at the pool and beach , being waited on by some awesome waiters and waitresses!! The pool was very clean!! As well as the beach and ocean, this resort and the staff were all AMAZING!! All the drinks were great, they have everything you could want or ask for!! Great property if you like a smaller resort that is very personal, and the pool and beach are right outside your door!! Definitely will return!!

Service was terrific. Food and drinks were fantastic. Security was visible. Property was clean and beautiful

Love that is was a small place everything close and very relaxing 😘

All the staff were courteous and friendly but Guadalupe was especially helpful and kind.

Beautiful place and great hospitality.Loved every bit of our stay at playacar

Staff are simply amazing. Every one of them can’t do enough for you. They are so cheerful and responsive. The drinks and cocktails are gorgeous and plenty of snacks all day long. Pizza by pool is delicious. Guacamole, chips and a cocktail. Heaven. Food overall is pretty good. Breakfast is incredible. Loved the room with jacuzzi and the minibar so well stocked. Everyday you had crisps, nuts and sweets and everything else you could need. Coffee was delicious. Gym was great. Really enjoyed activity sessions in the pool too. Would highly recommend this hotel.

All of the resort employees were wonderful. Always smiling and accommodating. They would be the reason I would go back. Also room was great and the views outstanding. Location very good with easy access to town and restaurants

Everyone went out of their way to make us feel welcomed

HELLO I JUST COMEBACK FROM MY FAMILY VACATION IT WAS OUR 5 TIME IN PLAYA DEL CARMEN AND TO BE HONEST WAS THE WORST HOTEL WE EVER HAD I DON'T HAVE IDEA HOW THIS HOTEL HAVE THIS EXCELLENT REVIEWS MAYBE THEY BUYING REVIEWS I DON'T KNOW THE ONLY GOOD THINGS ABOUT THIS HOTEL IS LOCATION THE HOTEL IS VERY SMALL BUT CLEAN THE FOOD IS TERRIBLE!!! TRUST ME TERRIBLE!!! IM NOT SPOILED WORST I EVER EXPERIENCE IN ALL INCLUSIVE HOTEL THEY CHARGING $450 PER NIGHT ! THE FOOD SHOULD AT LEAST BE OK FOR THAT PRICE IN MY OPINION AND DON'T CATCH YOURSELF FOR THIS CREDIT RESORT THEY OFFER YOU HAVE TO PAY 16% ON TOP OF THAT THEY DONT OFFER ANY TRANSPORTATION TO ANY ATTRACTION WHEN YOU USING THIS HOTEL CREDITS YOU HAVE TO TAKE A TAXI AND THEY ARE NOT CHEAP THEY GONNA TRY TO SELL YOU TIMESHARE TELLING YOY IF YOU GONNA BUY IT YOU GONNA HAVE SUPERIOR SERVICE ! THE BUFFET RESTAURANT HAVE MAYBE 6 OPTION OF FOOD WHAT YOU CAN EAT AND LIKE I SAID IS DISGUSTING THE JAPANESE RESTAURANT WAS OK BUT ITALIAN RESTAURANT WAS TERRIBLE WE HAVE TO WAIT ONE HOUR FOR THE TABLE AND IT WAS ALMOST NO PEOPLE AT THE RESTAURANT! WHEN I ASKED THE LADY WHY WE HAVE TO WAIT SO LONG I GOT ANSWERS WITH ATTITUDE THE ROOMS ARE OK NOT WORTH $450! THE ALCOHOL DRINKS HAHA IF YOU CAN CALL THEM LIKE THAT ARE DISGUSTING I KNOW WITH ALL THIS ALL INCLUSIVE HOTELS DRINKS ARE NOT STRONG BUT AT LEAST THEY TASTE NOT IN HERE TRUST ME PEOPLE SAVE YOUR VACATION AND CHOOSE DIFFERENT HOTEL AND DON'T TRUST THIS EXCELLENCE REVIEWS!!!

We booked due to location and the small size of the resort. It was great. The young adults could easily walk to fifth avenue and other parts of Playa del Carmen. Very easy to hop onto the ferry to Cozumel too. The beach right in front isn’t wide but it’s certainly more than enough. The young grandchildren loved the ocean waves and beach as well as having the option to be back to the pool within a 2 minute walk. The servers in all areas of the resort love children. Everyone treated them as if they were special. Our rooms were spacious with beautiful views. We loved the constantly replenished minibar and the bottle of wine awaiting us upon arrival was a nice touch. We also appreciated the customer service area where they booked tours for us and generally answered our questions. A special shout out to Abigail who always had a smile on her face and stopped to talk to us many times. The food was also very good. Beyond the buffet, there are several other good restaurants to choose from.