Check-in experience felt a bit cold — no smile, and when I politely asked if our room might be ready (we arrived 1–2 hours early), I was met with a look that made me feel like I was being questioned for even asking. I was told it would be a $20 early check-in fee, which is fair policy-wise, but the delivery came off as a bit rude. Overall, the staff could be more welcoming to guests. That said, the stay itself was fine for one night, and the location was convenient