Só senti falta de room service, esqueci de pegar água e precisei sair do quarto às 23h para pegar e o restaurante já estava fechado. No mais tudo certinho. Adoramos o hotel e a vista é fantástica. Recomendo.
Sandra M G
1 晚家庭旅行
10/10
Staff are so helpful, polite and professional.
And the location is an absolute dream. I would recommend this to couples of all ages. But not large groups. It’s a peaceful and relaxed environment.
Adam
1 晚家庭旅行
10/10
Incrível, uma vista de tirar o fôlego! Ótimo atendimento, quartos com infraestrutura boa e amplos.
Ana
1 晚行程
8/10
Sérgio
3 晚行程
8/10
O hotel é lindo, numa localização incrível, mas a parte de alimentação deixa a desejar.
No café da manhã o suco de laranja é artificial e a reposição dos itens nem sempre é feita como deveria ser é um ponto negativo do café é que começa as 8:00. Poderia ser mais cedo tendo em vista que muitas pessoas saem para o aeroporto antes deste horário.
No jantar, a qualidade dos pratos deixa a desejar.
Vista incrível e quarto bem espaçoso e confortável.
Liliana
3 晚行程
8/10
Manuel
2 晚家庭旅行
10/10
elsa
2 晚家庭旅行
10/10
Beautiful grounds, spotlessly clean bedrooms and bathrooms, wonderful view, helpful staff and great breakfast! Highly recommend!
Gwendolyn
1 晚家庭旅行
10/10
Daniela
2 晚行程
8/10
The view was exceptional
Andre
2 晚浪漫旅行
10/10
Gregorio
2 晚行程
10/10
Hotel within a gorgeous setting surrounded by vineyards and a great view of the Douro valley the food was also very good although the restaurant must add salads to their menu! I wish I had spent at least 3 days here just relaxing !!!
Fernando
1 晚浪漫旅行
8/10
The property was set back with a beautiful view overlooking the winery and Duoro Valley. Accommodations were large with a nice deck. The bed was uncomfortable but we were only staying one night. The restaurants included a buffet which we went to to for breakfast and for one drink as well as a sit down dinner restaurant. The service at the reserved dinner was subpar. Our waiter was tending to a table of six and focused on that table much of our visit. Never coming over to see how our meal was or if we wanted or needed anything. Probably the worst service we have ever received in a supposedly fine dining environment. At check in the front desk personelle never explained the winery reservations are required and that there is only specific times for English speaking tours. We arrived at 3:00pm and the English tour was only at 3:30pm that day and that information would have been beneficial and appreciated. Even a letter or pamphlet expressing this info would be helpful. We went down to the winery and asked to do a taste in gas guests of the hotel and they said we can’t so that. Our options were a 4:30 Portuguese speaking tour or the next day at 10:30am. We couldn’t even order a glass of wine at the winery. We were told to go to the buffet to order wine. Very disappointing as a guest. We decided to partake in the Portuguese speaking tour. All in all we would go back for the view only the rest needs much improvement.
Tara
1 晚浪漫旅行
10/10
Fantastic location with breathtaking views !!
Joanna
3 晚行程
2/10
Estamos muito tristes com o atendimento. O hotel não possui serviço de quarto, então reservamos uma mesa no horário mais cedo disponível para jantarmos (19:30h). Quando pedimos a sobremesa, nosso filho começou a chorar e os norte americanos "não gostaram" e pior, o garçom veio a nossa mesa reclamar que nossa criança chorava. Tivemos que deixar vinho e sobremesa e sairmos do restaurante. Sequer nos foi oferecida opção de levar a sobremesa e vinho pro quarto. LAMENTÁVEL esse tipo de tratamento. Não volto mais e não recomendo para família com criancas.
João
1 晚家庭旅行
6/10
Quite remote, had to taxi everywhere, quite expensive to get to villages 30-40 Euros one-way. No face cloths, no body lotion, no facial tissues, vanity kits. Dining room was over 600 meters away. From our room it was 114 stairs to breakfast room. Area and property was beautiful, views spectacular. We expected to hike to different vineyards but was only offered one hike to the top of the mountain to a village with no amenities. Walked down to the main highway but could not walk any further because there were no highway shoulders. We came to hike but really could not.
Steve
3 晚浪漫旅行
10/10
Incredible views of the winery and Douro valley.
Beautiful resort and winery.
Only slight complaint- if you have a room with a connecting door you might hear your neighbours through the door!
Patricia
2 晚行程
8/10
Beautiful location! The hotel room itself is a little older and there was no robes or ironing board, just the basics. Bed was a little hard but for one night it was fine. I wouldn’t stay longer than 2 nights.
Katia
1 晚行程
10/10
Clare
2 晚行程
10/10
This is a gorgeous remote hotel with breathtaking views of the Douro valley. It is beautiful and modern and the room was exceptional. We particularly enjoyed the wine making tour and tasting. Would highly recommend for a relaxing getaway to the Douro region.
Kirsten
1 晚行程
10/10
Wayne
2 晚行程
10/10
Everything was great except the mattress had some sort of plastic to it hat made it both uncomfortable and noisy when you move.
The restaurant, the view, and pool area were wonderful
Denise
1 晚行程
10/10
We loved, loved, loved this resort! It is so beautiful, the surrounding countryside is breathtaking. Two choices for dining and did I mention the winery? We shipped home a case & a half! Thanks for a terrific experience! Chris & Lisa
Chris
3 晚浪漫旅行
10/10
Incredible views. Incredible wine tour. Excellent and lovely staff. Wish I had arrived earlier to take advantage of the pool. Wish they had a hot tub.