The hotel was fine but nothing special. The front desk was a colossal disaster. We rented a room with 2 queens and a pull out couch and listed 6 people staying in the room, so we were going to make use of the pull out. The pull out mattress was ridiculously bad and had no pillows or blankets and there were none to be found in the room. When we went to get pillows and blankets from the front desk (that should have been provided in the room for the pull out), we were told that they don't have any "extra" pillows. Mind you that there were zero pillows in the room for the pull out, so these were not "extra".
The desk worker said they might have a blanket but he couldn't get it because he didn't have a key for the storage room and we'd have to wait for the man who did. This man was busy getting rooms ready for guests (with reserved rooms) who arrived at 11pm and were told their rooms hadn't been made available yet. We waited for 30 minutes in the lobby alongside the weary travelers waiting to have their rooms made available and nobody ever brought our blanket over nor did they offer to bring one up to our room. We gave up and went upstairs.
This place is utterly RIDICULOUS, especially for $500 per night. I would avoid this place unless it was the last hotel available in Nashville. Management clearly has no idea what they're doing and the staff seemed clueless.
The only bright side was the breakfast. It was good and the food service staff were great.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Savannah
Savannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Roshona
Roshona,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Nice, quiet hotel with friendly staff. Will stay here again!
Cindy
Cindy,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 2 日
The one and only complaint was the quality of breakfast. Hot breakfast only consisted of biscuits/gravy and eggs. Just wish there was sausage/bacon. Everything else about our stay was great.
Rachel
Rachel,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 30 日
I have been charged on my debit card and credit card for this stay.
Ashton
Ashton,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
The staff went above and beyond, just very helpful. Gave wonderful meal selections beyond the complimentary meal options which were good and thoughtful.
Carrie
Carrie,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Excellent!!
Stayed here the night before surgery at centennial hospital, which is 2 minutes away. It was excellent. Great front desk service. Most comfortable bed ever.
Debra
Debra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Billy
Billy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
I have never stayed at one of these locations before. We were very impressed with the cleanliness & the friendly staff. Location is centrally located to all attractions
Pamela
Pamela,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Brandi
Brandi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Very clean and safe area of Nashville and spacious rooms for a familybofbfive
Susan
Susan,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 23 日
Orlando
Orlando,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Very Satisfied!
Ronaldo
Ronaldo,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
This was the perfect location for my family. We were traveling with two elderly grandmas and needed a suite with at least two bedrooms and two bathrooms. This location had what we needed and it was perfect for us and them.