Hotel service was poor. In spite of asking for change of bath towels thrice, it was not done. Coffee machine in the lobby was not working. Our Amazon parcel was misplaced by the front desk.
Rooms were great. Hotel location was good with easy accessibility to outlets for shopping
Prasad
2 晚家庭旅行
10/10
Very impressive hotel with great staff😊
Leon
1 晚家庭旅行
4/10
My room was not very clean. The bathroom floor and the entrance floor was absolutely disgusting. Went to the pool with my daughter and the water was so dingy and nasty looking. You could tell it hadn’t been cleaned or kept up with. Breakfast the next day was just not a good experience. There was mold in the berries at the yogurt station, and the lady that was making the omelettes was not friendly at all. She was friendly to all the regulars that was in there, but when it came to my daughter and myself, she was just not friendly at all. Also, don’t forget to bring your parking slip in with you because if you don’t, you’ll have to walk all the way out to your car with all your stuff and then come back with it just to be able to get your car out of the parking garage. Wish I would’ve been informed of this beforehand. Not sure I’ll stay here again.
Brittney
1 晚家庭旅行
10/10
Stay was amazing and Staff was great! breakfast was the best perk, and the chef made my morning each day!
Jasmine
1 晚行程
10/10
It was nice. The suite was perfect for our children. Some of the breakfast ran out before 10 am. That was my only complaint.
Alysia
1 晚家庭旅行
10/10
Great stay, reception staff very helpful…convenient location. Would recommend!!!
WILIIAM
2 晚行程
6/10
Should definitely be noted that parking is an additional $25 PER DAY in their garage and no other parking is available!
Donovan
1 晚商务旅行
10/10
It was a nice large room that had everything we needed and we absolutely loved the hot tea in the evening. The hot breakfast in the morning was great as well.
Christel
3 晚行程
6/10
真实旅客
2 晚行程
8/10
I was carged $35 because i checked out 15mins late.
It wasn't fee because i wasn't inform.
No body notified me.
I was very upset.
Despite being a royal customer.
Nonso
2 晚家庭旅行
10/10
Erin
3 晚行程
10/10
Rhonda
1 晚行程
8/10
Ann
1 晚行程
10/10
Fidelis
1 晚家庭旅行
4/10
My husband and I stayed at this hotel for one night and honestly, I wasn’t impressed or satisfied whatsoever.
To start off, the room we had smelled off. Like a wet dog had been in it. We were so tired from getting in so late, we just pushed through it. Luckily I had some febreeze in my suitcase. There were scuffs all over the bathroom wall and there was no trash bag in the bin. When I walked into the bathroom I noticed that there was no conditioner so I asked for some and was told it would be brought up. Waited… asked again, waiting some more and finally just gave up.
Morning time came and went to go check out and needed to ask the concierge a question regarding a double charge on our card. He wasn’t busy and I was the only one near him that needed assistance. He never made eye contact with me and very rudely cut me off before I could ask my question. Eventually I grew tired of waiting and tossed my keys in the jar on the desk and left.
I will be needing to visit Atlanta several more times and I will 100% make sure this place won’t be on our list for places to stay.
Samantha
1 晚家庭旅行
8/10
Overall I had a good stay and would come back. I’ve added this hotel to the list of hotels I’d stay in when visiting Atlanta. There were some things: the grate in the living room area next to the sofa hadn’t been cleaned very well and the baseboards could have used an additional wipe or two but overall the room was clean and comfortable. They provide a stovetop, full size refrigerator, and even a few pans to cook with which was nice. The daily breakfast in the lobby is a great service and a major perk. All of the staff were very friendly and helpful.