The room is old and not very clean. The towels have some yellow dots. The price is good but I will not have another try next time.
ALAN CHIH-HAO
ALAN CHIH-HAO,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 11 月 19 日
Would you pay $167/night for a no air-con hotel?
Recently we visited Novotel Sunshine Coast for my partner's birthday. I thought it is considered as a 4-star hotel so the quality should be good, but the air conditioner was faulty and didn't work on arrival. After reported twice they still couldn't fix the air-con. By the time it was 9:30 at night, the manager told us that there's nothing they can do and all rooms were not vacant. The temperature in the late November at Sunshine Coast is very hot and humid, the room doesn't have screen doors so leave windows open over night wasn't an option. In the end, my partner insisted that it is not fair to pay full price to the manager, so we got $100 dollars off from the bill but we still need to pay $167 dollars/night for a stinky hot room that supposed to be a 4-star luxury hotel room.
$100 might seem like a good discount, but if you take in to consideration that any budget motel for $70 provides air conditioning then still paying $167 for a room you cannot open up to get air in due to no screens. It’s essentially an over price sweat box and was a horrible experience that will not be remembered well by my partner favourably for his birthday. I would not recommend this place to anyone.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Not to bad
Great place for familys, with water activities included in price. Rooms pretty average, beds a bit hard.would recommend staying a couple of nights.
Jody
Jody,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Renee
Renee,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 10 日
Underrated
Overrated. We were looking forward to our stay, but our stay was underwhelming. The room had only one lamp and no overhead lighting. There wasn’t a lift for our luggage. The receptionist didn’t give us any information on arrival other than where our room was. The breakfast was good but the evening dinner was poor. The photos did not reflect the quality of the room. A shame as we were looking forward to our stay
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Underwhelming for price. Resort where as many rooms in double story concrete blocks are arranged around lovely gardens. Not my cup of tea.
Breakfast variety was good but kinda cold.
Entrance to reception is lovely.
Mary-Ellen
Mary-Ellen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
I’ll be back!
Rooms remain modern, clean and there are good facilities available. The gardens are extensive with local wildlife to enjoy watching. Definitely worth coming back again.
Wayne
Wayne,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Temi
Temi,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
phillip
phillip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 6 日
The hotel is great - gardens well maintained - staff very pleasant and helpful - housekeeping needs attention : bed top sheet well done, bottom sheet not even streched, cups and glasses not cleaned, coffee not replaced, floor not vacc or mopped on 3 days stay, towels not replaced when required. Housekeeper needs a better control.
Nicole
Nicole,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 2 日
Disappointing stay as resort is very run down, rooms were sub standard for the price, not even a saucer for a tea cup, no cutlery. Poolside tables and lounge old and ratty, ants in the room. Did not feel like resort living unfortunately.
Ivan
Ivan,2 晚浪漫旅行
Wotif真实住客点评
2/10 很差
2025 年 1 月 31 日
Really disappointing given the expense
On the first night it took me 30 minutes to get through to in room dining.
Then I was advised there was no standard beers available.
The food that was delivered was terrible.
The room is tired and does not accommodate any USB fittings.
I found hair in the bathtub the following morning.
Barry
Barry,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 30 日
taiono
taiono,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Has everything at the place
Mirjana
Mirjana,4 晚行程
Lastminute真实住客点评
8/10 很好
2025 年 1 月 28 日
Barry
Barry,3 晚行程
Wotif真实住客点评
6/10 好
2025 年 1 月 24 日
Rebecca
Rebecca,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
We enjoyed our stay and the facilities. The staff were very helpful. Our room had a view of the lagoon which was very nice.
Catherine
Catherine,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Tasman
Tasman,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 20 日
bad for couples .
rooms dated and out first room stank of cigarette smoke . they did move us to another room.
peak season and it was just to fill of kids and not enough seats and umbrellas. so no good for couples at all
food had long waits so uber eats worked .
i would rush back but many families were having a good time
C
C,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Mike
Mike,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 20 日
Karen
Karen,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 18 日
Gail
Gail,1 晚浪漫旅行
Wotif真实住客点评
8/10 很好
2025 年 1 月 16 日
Great hotel, stayed with my family, boys aged 11 & 7 they had a great time. Loved the kayaking and sail boats. The pool was excellent. About 4min walk to the patrolled beach. Excellent place to stay.
Amanda
Amanda,1 晚家庭旅行
Lastminute真实住客点评
8/10 很好
2025 年 1 月 15 日
The entrance and hotel looks very luxury-beside the look the rooms are very poor conditions. The AC are super dusty and the whole interior looks like 1977.