The room is old and not very clean. The towels have some yellow dots. The price is good but I will not have another try next time.
ALAN CHIH-HAO
2 晚家庭旅行
4/10
Recently we visited Novotel Sunshine Coast for my partner's birthday. I thought it is considered as a 4-star hotel so the quality should be good, but the air conditioner was faulty and didn't work on arrival. After reported twice they still couldn't fix the air-con. By the time it was 9:30 at night, the manager told us that there's nothing they can do and all rooms were not vacant. The temperature in the late November at Sunshine Coast is very hot and humid, the room doesn't have screen doors so leave windows open over night wasn't an option. In the end, my partner insisted that it is not fair to pay full price to the manager, so we got $100 dollars off from the bill but we still need to pay $167 dollars/night for a stinky hot room that supposed to be a 4-star luxury hotel room.
$100 might seem like a good discount, but if you take in to consideration that any budget motel for $70 provides air conditioning then still paying $167 for a room you cannot open up to get air in due to no screens. It’s essentially an over price sweat box and was a horrible experience that will not be remembered well by my partner favourably for his birthday. I would not recommend this place to anyone.
真实旅客
1 晚行程
10/10
Passing through
Mark
1 晚家庭旅行
4/10
Jennifer
1 晚行程
10/10
Jayash
2 晚行程
10/10
Sarah
2 晚行程
8/10
Cloe
1 晚行程
8/10
Cloe
1 晚行程
6/10
Great place for familys, with water activities included in price. Rooms pretty average, beds a bit hard.would recommend staying a couple of nights.
Jody
1 晚行程
8/10
Renee
1 晚家庭旅行
4/10
Overrated. We were looking forward to our stay, but our stay was underwhelming. The room had only one lamp and no overhead lighting. There wasn’t a lift for our luggage. The receptionist didn’t give us any information on arrival other than where our room was. The breakfast was good but the evening dinner was poor. The photos did not reflect the quality of the room. A shame as we were looking forward to our stay
真实旅客
1 晚行程
8/10
Underwhelming for price. Resort where as many rooms in double story concrete blocks are arranged around lovely gardens. Not my cup of tea.
Breakfast variety was good but kinda cold.
Entrance to reception is lovely.
Mary-Ellen
1 晚行程
10/10
Rooms remain modern, clean and there are good facilities available. The gardens are extensive with local wildlife to enjoy watching. Definitely worth coming back again.
Wayne
3 晚结伴旅行
10/10
Lovely n clean
Viena
2 晚行程
2/10
Kane William
1 晚行程
10/10
Temi
3 晚行程
8/10
phillip
1 晚行程
8/10
Oldish, sliding doors didn’t work, no safe , missing bed side lamp , spoon , vanity light didn’t work, broken hanger - very disappointed . However the bed and pillow were very comfortable and clean
Andres Esteban
5 晚浪漫旅行
8/10
Victor
5 晚行程
8/10
Tim
2 晚行程
10/10
Amazing property, couldn’t use the sale boats as they were privately hired and all were unavailable
Reece
1 晚家庭旅行
10/10
Loved it, the staff was amazing
Tameena S
7 晚行程
10/10
Scott
1 晚行程
8/10
The hotel is great - gardens well maintained - staff very pleasant and helpful - housekeeping needs attention : bed top sheet well done, bottom sheet not even streched, cups and glasses not cleaned, coffee not replaced, floor not vacc or mopped on 3 days stay, towels not replaced when required. Housekeeper needs a better control.
Nicole
2 晚商务旅行
4/10
Disappointing stay as resort is very run down, rooms were sub standard for the price, not even a saucer for a tea cup, no cutlery. Poolside tables and lounge old and ratty, ants in the room. Did not feel like resort living unfortunately.