It was a last minute trip and it cóuldnt have been more perfect. The check in process was seemless and we were upgraded upon arrival which was amazing. The food and drinks were great and the staff was wonderful. Cannot wait to come back for a longer stay.
Alondra
Alondra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Buen lugar para descansar
Muy agradable, la habitacion muy comoda, tuve upgrade, los restaurantes a la carta y buffet con gran variedad de platillos y muy ricos, personal muy amable
Daniela Carolina
Daniela Carolina,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Juan
Juan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Amazing all around
Juan
Juan,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
good was awful
nice hotel but the food was appalling, bordering on the disgusting. i would never stay here again
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
jamás regreso a ese hotel pésimo en todo
pésimo servicio en todo un hotel de muy caja calidad te lo venden como todo incluido y los vinos de súper baja calidad aún así te decían que se había terminado cuando apenas llevabas un trago y ya.no había más las toallas de lo más viejas y feas en pésimo estado muy poca variedad de restaurantes el
colmo fue que ni para poner un chile seco tuvieron recipiente ya es el colmo en el único restauran bufete ponían lo mismos platillos no tiene nada de diversión en verdad dejó mucho falta de todo no lo recomiendo
Martha Elva
Martha Elva,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Buena opción buen hotel
El hotel tiene una pinta muy bonita y cumple con lo necesario para pasarla bien en la playa habitación con vista al mar playa infinita cerca de la playa y con su bar cerca, etc
Rodolfo
Rodolfo,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Gerardo Valentin
Gerardo Valentin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
matthew
matthew,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Precio alto - calidad baja
Me pareció exagerado el costo para la calidad de alimentos, amenidades, instalaciones viejas, filas largas para bebidas y alimentos
En general no hay concordancia en precio - calidad
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Enjoyed our stay at Krystal Grand - Nuevo Vallarta
Enjoyed a great 5-night stay an Krystal Grand in Nuevo Vallarta. Our ocean-front room had a great view, clean, and provided plenty of room. The buffet restaurant was always excellent with good variety. We also ate at two of the specialty restaurants (reservations required), and enjoyed them. The pools were clean, and not overly crowded. The staff was friendly and helpful.
Larry
Larry,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
YOLANDA
YOLANDA,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Carolyn
Carolyn,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
it's a good place for family.
Elidía
Elidía,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Loved this resort! Very family friendly and staff very nice!
Don
Don,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Excelente
Michelle
Michelle,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Very happy with everything, food was very good, two pools, good location, accommodating staff.
Kevin
Kevin,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
The property was beautiful and the staff was helpful and courteous.
There was only one concern. It was the flooring around the pool areas that when wet was very slippery.
Leane
Leane,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 17 日
Great AI resort. Food was good. Especially the restaurants. Lots of complaints from people wanting to make reservations because it has to be done via an app. I had no issues but am pretty tech friendly. Only complaint was unless you're any to stay at the pool all day there's nothing else to do. Got boring after a few days.
Darlene
Darlene,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
We have been to Krystal Grand 3 times now and love it! The food is good and the staff are amazing. The only downside is that we had to be up super early to get a lounge chair by the pool. Also, they really do need to do a refresh on the sports bar and get new chairs there and in the pool area.
Heather
Heather,10 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Overall great resort and great value. We enjoyed our week stay and couldn’t find anything negative about our trip, aside from West Jet delays
Riley
Riley,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
The view, the food, the staff! Everything was perfect
Chantelle Leanne
Chantelle Leanne,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 15 日
Mohammad K
Mohammad K,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 14 日
Booked this resort last minute for the price and the fact that it was all inclusive. The resort itself is nice and the rooms are basic. They have one adult pool and one family pool. The family pool gets crowded so expect that if you like being by the pool. Here is what we didn’t like about this resort… the food and drinks! The food was lack luster at all the restaurants, no flavor, cold and slow service. They do have a buffet with a lot of variety of food but it’s all just blah. So if you’re booking this resort because of the all inclusive pick a different one.
The beach is very nice and they have a lot of loungers. The area of the resort is very nice and safe!
Also, if you book through Expedia when you checkin they take you down to the first floor to checkin which was weird and I thought they were trying to be shady but it wasn’t. They do try to get you to meet with a timeshare person but I told her right off the bat I wasn’t interested.