The food was good, hotel is overall average. Our room was very small, not a queen bed like mentioned, it was a double bed, no balcony, overlooked the hotel next door, listening to their fan motors humming all the time. One the the staff members in the Altitude lounge was not letting us book al la carte restaurants for the weekend, telling us that they are all full and to come back monday morning. We were a group of 4 people with black and gold bracelets. In 7 days, we had eaten at 1 al la carte. Totally unacceptable. I heard her tell others the same thing. Black bracelet people were told they can have an al la carte every night if they wanted. The other issue was saving lounge chairs around the pool, people having to get up at 4 or 5 am to reserve. They have signs that reserve chairs are forbidden, however, they did not enforse it. Overall average, would not stay again.