Bed was þo hard . No housekeeper came by and clean the rooms . Curtains was broken .
Latisha
1 晚结伴旅行
8/10
Its was ok lil issues need to be done.like housekeeper bed need to comfortable
Latisha
2 晚商务旅行
10/10
Great surprise
Booker
1 晚行程
2/10
No hot water, but they refunded us our money
Freddie
2 晚行程
6/10
Great location. Friendly staff. Breakfast needs some work for the price you pay. No hot water during my trip staff comp’d my parking to make up for it.
Debra
2 晚商务旅行
6/10
For the price i expected more. The staff was amazing, but the pillows are so tiny they dont even lay across the bed. Blanket was so thin. Ac wouldnt keep cold. The shower hardly had hot water. Will not stay again.
Again, staff was its only saving grace.
Casie
1 晚行程
10/10
Joe
1 晚商务旅行
6/10
Great team, rooms could use some updating and repair, but overall pretty comfortable. Housekeeping staff could use to be a little more vigilant about details, we asked for clean towels in the morning, and we didn't have any towels by the time we returned from our convention.
Being right across the street from the convention center was a great location choice for us.
Misti
3 晚商务旅行
10/10
thomas
1 晚家庭旅行
10/10
Sam and April
1 晚行程
4/10
The lock never worked the whole time we were there. Each time we made it to the room, we had to go back down to the desk and get help getting into our room. Each time having to wait for someone to show up to hook a machine up to the door. After the Third time this got very old and frustrating dealing with just trying to access our hotel room.
真实旅客
1 晚家庭旅行
10/10
Lena
1 晚行程
6/10
A getaway to unwind for a few days.
Christopher
2 晚行程
10/10
The front desk staff were awesome with their service and willingness to help. They went over the top at check in with a late checkout and held our bags until we could leave. Good breakfast, great location fair price.
Yancy
1 晚行程
8/10
Boys did appreciate having a gym to work out in. One son did have breakfast one morning. Comfortable beds and no issues. Wish we didn’t have to use valet parking but noticed this is case in most downtown areas.
Karen m
2 晚家庭旅行
6/10
Jaime
1 晚行程
10/10
Delesa
1 晚行程
6/10
Guess you get what you pay for. The overall hotel was clean but smelled of old due to the carpet in the rooms that needed replacing. The smell of weed from outside and everyday we walked out of our room there were guest a few doors down from us that were evidently smoking it as it was terrible walking out to smelling it everywhere we went even outside on the sidewalk they were allowing them to do it as we walked in to the hotel with our daughter. The breakfast ran out of coffee and had to ask never had anyone refill to the food was ok for free with room. The bar area for evening cocktails was never opened which was disappointing. Valet was always friendly and helpful. Overall stay was quiet and reasonably priced.
Jeri
3 晚家庭旅行
4/10
Alba
1 晚行程
4/10
I was not happy with the complimentary breakfast. It did not taste good at all. If we wanted housekeeping, we had to make sure we called downstairs before 9:00 am. When I called before 9:00, I was on hold for over 5 minutes. The valet service was terrible. We called every morning to have our car ready 10-15 minutes before we left and it was never ready. My daughter was late to work two days in a row. Overall, it was a bad experience with worse customer service and we will choose to stay at a better hotel in the future.
真实旅客
3 晚家庭旅行
10/10
Excellent downtown hotel- easy access to attractions and transportation hub as well as dining and shopping.
Jason
1 晚家庭旅行
10/10
Very convenient to the convention center in walking distance to everywhere else. Will return.