The hotel’s location was great — very close to the beach and easy to access nearby amenities. However, we experienced some serious issues during our stay. Since the floors were open, there was a strong and unpleasant smell of oil and food both in our corridor and inside the room. When we complained, we were told the smell came from the pizzeria next door, but no solution was offered. Our room could have been changed, yet it wasn’t even suggested. Even after returning home, the clothes we had hung in the wardrobe still smelled of food and oil.
Additionally, even though we might have forgotten to hang the “Do Not Disturb” sign on our door, it was unacceptable that housekeeping tried to enter the room as early as 7:30 a.m. Forgetting the sign should not mean guests can be disturbed that early in the morning.
On the positive side, the towels, beach bag, and frisbee provided for the beach were a nice touch. The staff member who welcomed us at check-in was polite and helpful, but unfortunately, we didn’t experience the same level of attentiveness from others afterward. Overall, while the location was excellent, the persistent smell and lack of proper staff response negatively affected our stay.