wifi is poor, the facility is old, the room is clean by the way.
Fraser
Fraser,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2015 年 6 月 17 日
Yuet Wa Eva
Hotels.com真实住客点评
8/10 很好
2014 年 11 月 14 日
整體滿意
酒店位置不俗
SHUK LING
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Enjoyable and confortable stay
Well prepared hotel room. Breakfast is also very good. Almost everything I was satisfied except for the cleaning of my room.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
I stayed in family room on 8th floor. The room cleanliness was a bit questionable. The floor was uneven and carpet has seen better days (bit sticky too!). Water tank was under maintenance so water could be in off color (green).
Asked for laundry bag and inside had whitish residue that I just immediately didn’t dare to use it.
Shower mat wasn’t replaced with a new one despite it was wet and just flipped over. Sink was leaking. Trash can was rusted and dinged badly.
It’s supposed to be a 4-star hotel but maintenance and cleanliness made me doubtful that it could still be considered a 4-star. A 2.5 is more likely.
Oh breakfast too… fried rice was literally rice being fried on a pan without eggs or even meat. They will only add sliced chilis to make it “spicy”.
Honestly, this was my first experience staying in a Novotel chain and it made me want to avoid the chain for good.
We order 4 non smoking rooms and 2 double bed for each room. Once we got there they give us 4 smoking room and 1 queen bed on each room.
If the hotel doesn't have non smoking room available at the first place, why on the website show available.
It's a SCAM, we have minor traveling with us and the room still smell cigarette even after they do the treatment.
The fourcet on the sink is shaky.
The front desk is awfull, don't know what they doing.
hugianto
hugianto,1 晚家庭旅行
Hotels.com 真实住客点评
10/10 绝佳
2024 年 9 月 18 日
A great hotel. Staff was friendly. I will surely come back again
Soekanto
Soekanto,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 24 日
Really good stay after all
Michael
Michael,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 4 日
I would have given an excellent rating except when we arrived after a 7 hour train ride we were given a smoking room that was dirty and run down. Fortunately I showed them our request for non-smoking and they moved us. These little things matter when navigating a foreign country.
Deborah
Deborah,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 10 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 12 日
Masaki
Masaki,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 18 日
Yusuke
Yusuke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 12 月 23 日
We have stayed at the Novotel in Solo several times and have always been happy with their service. There is a great little restaurant across the street—Alamama. It has western and Indonesian options. The restaurant at the hotel is always very good too.
Sheila
Sheila,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 12 月 20 日
시간이 지나면서 오래되어가는 호텔이라서 그런지 더 관리가 안된다는 느낌입니다
Soon
Soon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 1 日
I love the location.
I do not like the food always the same everyday
Sarah
Sarah,3 晚行程
Expedia真实住客点评
8/10 很好
2023 年 1 月 4 日
Bagus untuk mampir semalam
kamar executive di premier floor, tp tidak ada bathtub.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2021 年 12 月 14 日
Rat on breakfast counter !!!
there was a rat on breakfast counter !!! and the staff didnt do anything
真实旅客
1 晚行程
Hotels.com真实住客 点评
8/10 很好
2021 年 12 月 2 日
오래된 호텔이지만, 솔로에서 괜찮은 것 같아요.
Soon
Soon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 11 月 14 日
Comfy stay in Solo
Very nice stay in Solo.
All staff had been very helpful and courteous.
Room and all facilities were clean.
What needs to be improved is the bathroom: hand-held shower head and rain shower head badly need to be replaced.