首先已經拒绝25元餐飲代卷。交涉後說会入房間數。最後email check单都係冇。差
客房距離大堂位置遠。大雪中難移動行李check in /out。沒主動協助。差
洗手閒洗手盆塞。周圍燈枱地下都明顯灰塵。好似好耐冇人住。感覺好驚。差
每日客房清潔只摺被。沒清理诜手間毛巾。沒更換。放在地上都沒更換。超差
不值得這價錢。
Wai Yi Abby
Wai Yi Abby,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 19 日
nan
nan,6 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 29 日
很不错的住宿体验
minlan
minlan,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Quiet on Tunnel Mountain
Booked a Premier category and were upgraded from queen beds to king - thank you management. Celebrating an anniversary, our stay was short but special. Thank you for the macarons and note. Excellent service at the lodge, room was comfortable, clean and loved the L'Occitane amenities. Breakfast was delicious - french toast amazing!!
Don W
Don W,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Great
Joseph
Joseph,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Main house was beautiful and the staff were so helpful great—best part of the stay. The rooms are a bit old/not luxurious but bathroom was clean and sizeable. Loved having the kitchenette. And they also allowed us to request a mini fridge which was awesome! Less than 10 min drive or bus ride to downtown.
Jessica
Jessica,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Beautiful setting
Loved our room, very cosy and the facilities were excellent. Great location to explore the area and there’s a bus into town and back just outside on the main road.
Niall
Niall,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Johnny
Johnny,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
The hotel was extremely dusty. Did complain and was assured that the room would be cleaned properly but that did not happen. You could write your name in the dust. I went through 5 different antihistamines just to tolerate the dust. I was fine when i was not in the room or reception but could not breathe in the night. This was also the noisiest hotel i have ever stayed in. There was a golf buggy that would roam around the site from early doors that sounded like a tractor and beeped relentlessly. Felt like we were staying on a construction site. Could hear everything from the room above from their snoring, showing, toliet duties to their elephant stomps across the room. And if all that wasnt enough, the train in Banff sounding off every few hours through the night would also jolt me awake. Had to ask to get coffee topped up and loo roll delivered. Housekeeping were awful. Floors were filthy. Towels were rarely replaced. Had to use the towels at the hot tub a few times because ours were wet and not replaced. It was very deceitful being advertised as a lodge with kitchenette... i assumed this would infur privacy but even that was not as advertised. The blinds were not completely covering the windows so passers by would regularly get a free peep show. Darent use the heating... that would blow dust into the room. Someone smoking outside the room would come inside. No extrator fan in kitchen. Would never stay here again. Positives: Prow was decent. Bear spray available to rent.
Heather
Heather,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Otto
Otto,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Mysigt hotell med öppen spis
Härligt boende med fantastisk utsikt åt bergen om man bor åt det hållet. Ett mycket bra alternativ till att bo downtown Banff. Gångavstånd till Banff gör det ändå tillgängligt.
Jan-Olov
Jan-Olov,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
We love this hotel- staff checked us in early.
Treats waiting for us for my birthday so kind.
chantel
chantel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Leo
Leo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Weekend bday getaway
It was my bday weekend with my partner. I really enjoyed the whole place. Our room has rustic romantic ambience, the hot pool is perfect after a day exploring downtown Banff.
The best of all is the wood burning fire place - while feeling the breeze of coldness! It was a perfect romantic celebration of my bday.
Cherrie
Cherrie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
OK accommadation
Bed is too soft. I prefer firmer one.
Joe
Joe,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
We spent 4 nights there. Outdoor hot tub was a pleasant surprise. The housekeeping lady was very professional. The front desk lady was very helpful. We enjoyed our stay.
Jeffrey
Jeffrey,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Saskatoon visitors.
Perfect for a girls weekend. Beautiful view of the mountains. Easy to light fireplace perfect for wine. Cozy beds, great rain shower, lovely room. Nice balcony.
Jacquie
Jacquie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Amazing
Amazing area , nice views of mountains and nice hot tub ! Easy transport into Banff town via buss stop across the road , also staff friendly and food in restaurant nice ! Also loved the open fire really added to the stay !