Hotel was good, unfortunately it was seriously let down by the check in procedure which took over an hour, with large queues forming and people becoming irrational. This happening at the beginning of your stay puts you in a challenging frame of mind.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Peyman
Peyman,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 23 日
Sehr schöne Anlage
Badezimmer könnte modernisiert werden
Service im Restaurant könnte besser sein
Keine Erklärung bei Sitzwahl im Restaurant (verschiedene Bänder)
Astrid
Astrid,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
We had a great stay! We especially enjoyed the easy beach access and the great Level services. In addition, both Tatyana on the Level floor and Jonathan at the front desk helped to make our stay excellent with incredible personalized service.
Scott
Scott,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Margie
Margie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Very nice hotel, at the Beach. Very nice staff, smiling and helpful
Nice pools, and two pool bars
I love this hotel and will come back
Claudia
Claudia,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 30 日
Perfect hotel for summer vacation, fully equipped with 2 pools, spa and good breakfast. Beach views are great also.
Elias
Elias,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 14 日
Die Unterkunft ist sehr schön. Verschiedene Pools für nur Erwachsene für Kinder und Animation. Das fand ich super. Das Frühstück war super, relativ gute Auswahl und Abwechslung. Ich hätte mir nur gewünscht das die Liegen am Strand nicht extra kosten. Die Mitarbeiter sind super freundlich und hilfsbereit. Was ich super fand: wir waren sehr früh im Hotel, bis zum Check in hatten wir die Möglcihkeit in einem seperaten Raum zu duschen und für den Pool umzuziehen, bis das Zimmer fertig war. Alles in allem kann ich das Hotel wirklich weiter empfehlen.
Zehra
Zehra,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 12 日
Parking was also free and easy to park.
Leyla
Leyla,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 12 日
Everything was good about the property except you need to pay for the beach chairs which is 10 Euros and 3 Euros for the umbrellas and the company which charges you at the beach is quite nasty and rude when you asked him why should we pay for the chairs and got angry and used bad words!
That was quite a bad taste in my mouth!
But staff were quite quick, helpful and friendly I give the staff 10 stars!
Leyla
Leyla,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 11 日
Staying here is like visiting the paradise. We love !
Tereza
Tereza,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 31 日
Perfekt für Kinder geeignet.
Thomas
Thomas,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 24 日
Gute Lage, guter Restaurant Service, bei der Rezeption noch Luft nach oben, schönes Zimmer
Holger Dieter
Holger Dieter,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 24 日
Avi Avraham
Avi Avraham,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 14 日
Jeyaraj
Jeyaraj,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 12 日
Super hôtel très agréable et bien situé sur une très belle plage.
Christophe
Christophe,7 晚家庭旅行
Ebookers真实住客点评
10/10 绝佳
2024 年 8 月 10 日
VICENTE
VICENTE,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 9 日
The staff and service is excellent! Check out and check in excellent. The Level is worth it. Staff work hard and are very accomodating and helpful. They responded to every issue rapidly. Canadians with families must visit. Excellent hotel for families!
Amit
Amit,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 5 日
시설도 깨끗하고 특히 식당음식이 아주 훌륭했어요
HOUNGJUN
HOUNGJUN,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 3 日
Excelente servicio me hicieron sentir como en casa gracias
Javier
Javier,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 1 日
Baptiste
Baptiste,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 28 日
Very nice
Best hotel in magaluf.
Aryaman
Aryaman,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2024 年 7 月 25 日
The hotel was fine and well maintained. However, as the facilities were shared with the sister hotel, it was very busy at the pool. We never got to use any of the pools in our hotel as the loungers were taken all day. Very annoying. The service and most of the staff were terrible. From the front desk right throughout the hotel.
Breakfast was fine but very unhealthy. I have never seen jars of sweets left out in a buffet breakfast. All the food was was sugar laden unfortunately. Hard when travelling with children. Everything seemed to be an effort with staff. Very, very unhelpful and unfriendly. Very disappointing.
The only good point was Dani who worked the breakfast service. Lovely young lad. Really friendly, kind and helpful. Best part of the holiday. The rest of the staff could learn respect for customers from Dani.
I didnt like the pushiness of the staff trying to sign me up for repeat Melia business. Really off putting. I will not be returning.