Big room with good view. Minor niggles with television picture, fluctuating flow in shower, extract not working in bathroom. Good location and gardens. Hotel overall in need of refurbishment. Cooked breakfast ok, other options limited. The instant coffee was a major negative as I like good coffee with my breakfast.
Jonathan
1 晚商务旅行
6/10
First of all the website didn't indicate how far the hotel was from the Keswick bus station. The hotel was in Portinscale not Keswick. Buses were infrequent. The hotel was clearly old and very short staffed. When we arrived there was no shower curtain and t.v. remote was broken. The reception dealt with that quickly so it wasn't a major problem. Breakfast was fine and dinner was o.k. The hotel just seems to be out dated and needing some upgrades.
真实旅客
1 晚行程
10/10
Great for overnight stay with dog. All staff friendly and helpful. Hotel is dated and rooms could be cleaner however bed was comfortable and bar and dining area clean with great breakfast choice. Large enclosed gardens and 15 minute walk into Keswick from back of the hotel (off road country walk)
真实旅客
1 晚行程
4/10
A hotel very much past its prime in need of some TLC . See photos - chipped painted wood work , ill fitting door hardware , mould in bathroom on grout , tiles , silicone & shower curtain . Bath panel damaged . Staining on walls , badly patched ceiling & curtains too short so lining hangs below . So disappointing when the photos online look so inviting & the property appears well kept . Absolutely not worth the price . Would NOT recommend .
真实旅客
1 晚行程
10/10
Rooms basic but comfortable, overall hotel was dated but clean and staff very friendly
Owen Patrick
1 晚行程
6/10
Stuart
2 晚商务旅行
8/10
Ideal position for the lakes . Beautiful garden , peaceful setting . Staff friendly . Food good . Needs refurbishing but that was reflected in the price . Would go back again .
Sharon
1 晚结伴旅行
6/10
Jamie
1 晚商务旅行
2/10
This was by far one of the worse hotels I have ever stayed at. The bedsheet was stained.
On check in it was obvious someone had been smoking in the reception.
The room was absolutely awful it was dirty in poor repair, struggled to lock the door.
The bathroom was outdated the ceiling paint was flaking off. I was not sure what was growing around the shower gel dispenser.
The breakfast was adequate.
Jeffery
1 晚行程
8/10
Nice hotel. Staff were really pleasant. Nice bar and garden.
Rooms ok. No problems. I would say decoration needed.
Down side. Restaurant was quite limited considering nothing around.
Set menu, cant eat in bar.
Generally no problems
Mr Edward
2 晚商务旅行
10/10
Lovely hotel, very dated and needs a refurb but for hiking trip was value for money.
Beer garden was stunning and lots of grounds to walk over.
Gareth
1 晚行程
10/10
Timothy
1 晚行程
8/10
It's a lovely hotel with excellent grounds to walk the dogs in.
Although it could do with a paint touch up in places and some TLC
The room we had was clean and the bed was comfy.
The service was good however they appeared to be short staffed. The young waitress in the dining room serving evening meal works really hard, and she's a credit to the hotel.
The food at both breakfast and in the evening was really nice.
We would return to this hotel again if staying over in Keswick.
J
1 晚行程
10/10
Really enjoyed my stay, I felt at ease from the get go. Lovely location, beautiful scenery and would definitely return.
Rhea
1 晚行程
10/10
Very helpful staff on reception. Great evening meal. Lovely choice and fresh & hot. Excellent service too… Our room overlooked the lake and was fabulous…
Whilst the hotel is a little tired the staff
were not at all. They were great. A great place for walking around the lake .
Jackie
2 晚行程
8/10
Overall it was a pleasant stay, the staff were really welcoming and friendly. Great location.
Unfortunately no dinner service was available on the evening I arrived although I had requested this on my booking I wasn't informed until I arrived at the hotel.
I wasn't particularly impressed at having to pay for parking and the berries at breakfast were still frozen!
Other than than it was a really lovely stay, very dog friendly.
真实旅客
1 晚行程
4/10
I don’t like leaving negative reviews - especially when the reception staff were so pleasant. But this place is desperately in need of a refurb & cleanup.
The room we had (a ‘deluxe’) was cheaply furnished in need of repairs & refurb (corroded bathroom mirror, light fitting hanging loose from ceiling, old sticker on the tiles, bath suite tired. The bathroom was warm - a bonus as the weather was cold.
The staircase hadn’t been vacuumed recently & carpets were sticky in places. There was a smell in most areas - hard to describe - not a clean smell.
Breakfast was ok & so was the dining room if you like care home chic.
I shall not return. This was not good value for money.
Gary
1 晚家庭旅行
8/10
Lovely location and good hotel. Rooms were clean and comfortable, hallways were very noisy/creeky and stairwells were dated. Good bar area and restaurant, with a very good breakfast. Unfortunately the evening meal service was not available, no prior notice was given of this and alternative plans had to be made.
Darren
2 晚家庭旅行
10/10
Managed to get access to our room early. Always a good sign. Hotel and rooms looked very tired. Need freshening up. However it was clean and the breakfast was great. Great value
Christopher
1 晚家庭旅行
10/10
Rob
1 晚行程
8/10
Nice hotel & very dog friendly
Will go back again.
Nigel
3 晚行程
10/10
During our short stay we found the staff to be very helpful and courteous