When we arrived at the hotel, we noticed that they were redoing the entire pool and pool area. All of the doors to the exterior were open, which let out the strong smell that came from the area. When we arrived back at the hotel later that evening, all the exterior doors have been closed to the pool area, forcing the toxic smell into the rest of the hotel.
Our rooms were the accessibility rooms, which were about 50 feet from the pool area. Immediately walking into our rooms we noticed the strong smell had seeped thru. By 3am in the, the smell was unbearable and we had to sleep with the patio door wide open with 85 km winds all night. The room was freezing, but it was the only way we could help reduce some of the smell. I ended up throwing up twice at night due to strong smell.
When we went to check out in the morning, the front desk staff had just started their dayshift and even he said he wasn’t sure how he was going to manage to work in the unbearable smell. He mentioned they were currently moving people up to the fifth floor to get away from the smell and we were on the first floor. We did talk to him about a possible refund but he said he had to check with the maintenance department. Not sure what he specifically needed to check with since he himself along with other people staying in the hotel had complained about how incredibly strong and incredibly toxic, the smell was. It’s shocking to me they let people stay in that hotel with that toxic of a smell.
