Excellent location, room was tidy and clean. Unfortunately the door connected to the room next to us was found to be unlocked, which was a serious mistake. And service was not up to standard - we required maintenance for the malfunctioning TV, but it’s still not fixed after almost a day. I feel doubtful towards the hotel’s rating after my stay.
Wing
8/10
Yu Ping
5 晚行程
6/10
KEI YING
7 晚行程
6/10
Hong Man
11 晚行程
6/10
櫃檯職員和行理員服務態度非常好,但要改善陪訓執房員工!
Pui Fong
6 晚家庭旅行
10/10
Chi Hung
1 晚行程
8/10
Close to Central station
Convenient for browsing everywhere
Sik Ying
5 晚浪漫旅行
8/10
KWONG HOP
1 晚行程
8/10
My room was clean and tidy each day. I love it
Flora
3 晚结伴旅行
10/10
Nasir
1 晚商务旅行
10/10
Great location. Clean and fresh interior. Friendly staff. Great stay
Ankur
1 晚家庭旅行
10/10
Clean room, very comfortable, soft bed, bathroom nice. Value for money. Nice restaurant. Friendly staff.
Thripthi
7 晚家庭旅行
10/10
We had a great stay at the Mercure for a family trip to take my daughters to their first concert and Vivid Sydney. The location is awesome being so close to Central station and other public transport as well as easy walking distance to Chinatown and Darling Harbour. The rooms were comfortable and clean, the buffet breakfast was delicious!
The only issue we had was it was difficult to contact the staff if we needed help with anything, I rang through the in room telephone and got no answer on several different lines and on another occasion when I was right in front of the concierge desk to ask a question about the closest light rail station the 2 staff members there just continued on with a personal conversation and didn’t even acknowledge me until I went to walk away.
Other than this the staff were very friendly and helpful and check in and out was a breeze. I would definitely recommend staying here 😊