This place was better than expected. Its low star rating seemed off. It was clean, friendly staff, spacious. The only part that frustrated me was the second day there, we had taken the do not disturb sign off door, placed dirty towels on floor near dear for fresh towels. We came back to a new do not disturb sign on our door, no new towels, no one had entered our room because our single do not disturb sign was still inside of the door. The staff had placed new do not disturb signs on all the doors on our floor (top floor). We then had to go downstairs and get new towels from the front desk. Inconvenient and frustrating, but we were at least able to get clean, new towels ourselves.