Arrived and the lock on the door didn't work properly.
After being there 3 nights, and only one night of our stay left, asked for the sheets to be changed, and towels refreshed, which hadn't been done the entire time we'd be there
I was given the answer "I'll do it tomorrow", which naturally resulted in me having to tell the lazy staff "No, you'll go up there and do it now"
Following this being done, my partner noticed €5 worth of over the counter medication had gone missing, which was nice. They also didn't even properly remake the bed.
Most importantly though, you will not get a proper night's sleep here. You are SO close to Pulheim train station, which seems like a good idea at first until you discover freight trains run through here.
All. Night.
At least one an hour too. Not fun
So, yeah...
Lazy staff, can't sleep, things going missing in the room
At least the shower was nice...
AVOID!