Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Kevin
Kevin,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Audy
Audy,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 14 日
No se..pq. took over 4 hrs to change rooms. "Mgr" couldn't help w this and blamed the client (me). Instead of helping he did nothing and for days i had a room that did not lock. Comprehension is hard for some people. Not an apology, not a meal, not even a glass of water on how i was treated.. incompetence :-( stairs make a ton of noise. Room lack eco friendly..garbages smell in rooms.. *sad face*..music can also be annoying if ur not wanting but overall everyone else was nice but again they r not programmed to think
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
Pool/food nice on roof. is nice. Staff is friendly. Room is too large to properly cool. I moved the matress each night to keep cool. , which was annoying..Room next to stairs is horrible. They r old n u hear EVERYTHING . All 👣 footsteps. Door to bathroom doesnt close which is also gross and annoying. Wasn't impressed by location. $M hotels next to "shack neighborhood" soo :-(
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Beautiful secret
It was a beautiful hotel, very minimalistic, but had every thing that you needed. The pool was fantastic. Really love that it was open till 10 and food was walking distance as well as drinks and a party. If that’s the mood you’re in. We will definitely be back the area felt safe the people were authentic. Great experience, but my biggest compliments go to the staff. They were absolutely fantastic. We will be back next year😉
Danielle
Danielle,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Excelente hotel, pinturas nos corredores, vão central com bastante vegetação e pequenos lagos com chafarizes, quartos modernos, roof top com piscina. Garçons pediam gorjeta diariamente no café da manhã.
ANTONIO P
ANTONIO P,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Överlag ett fint hotell, modernt och fräscht.
Dock var det ointresserad personal i receptionen.
Behöver bli mer serviceminded! Hälsa när man kommer och vara intresserad av en.
Jessica
Jessica,13 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Stefan
Stefan,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
We hoped for more
Not as nice as the pictures have you think. This is a budget hotel, the breakfast and the service is below average. Lots of construction noise and not as clean as we hoped
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Jesus Manuel
Jesus Manuel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
Shannon
Shannon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
CAROLINA
CAROLINA,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Joscelyn
Joscelyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Perfect Location & Beautiful Stay – A Tulum Gem
My stay at NAALA Hotel in Tulum was fantastic! The hotel is in a perfect location, making it super easy to walk everywhere—whether to nearby restaurants, shops, or attractions. The room itself was beautiful, modern, and comfortable, with a lovely touch of greenery on the deck that added both charm and privacy.
One small downside was seeing guests hang their wet clothes on the railings, which took away from the otherwise stylish and clean aesthetic of the hotel. Other than that, everything was excellent. If you're looking for a comfortable, well-located stay in Tulum, I highly recommend NAALA Hotel!
Marlene
Marlene,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Will stay again.
The hotel was very nice and clean. Staff was helpful and informative.
Keisha
Keisha,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Razoável
Bom hotel, bonito e próximo a centro com várias opções de cafés por perto e 10 min rede hoteleira.
O café da manhã deixa a desejar pra quem está acostumado com café da manhã brasileiro. Os funcionários são um pouco perdidos e atrapalhados.
A piscina precisa se repintada o fundo
Salomao
Salomao,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Romelia
Romelia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Bianca
Bianca,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 15 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 10 日
Bedbugs
Bedbugs
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Au top
Super hotel
Bien situé. A 15 min a pieds du centre ville
A quelquss minutes a pieds des bus collectifs.
Très propre
Bonne literie
Personnable adorable
Loubna
Loubna,7 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 8 日
Pas mal !
Piscine au top ! Situation sympa avec pas mal de petits restaurants sympas à proximité
Lits trop mous, hôtel très bruyant (musique à fond à 7h du matin …)
Personnel adorable
Guillemette
Guillemette,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Buenas opcione
El hotel está muy hermoso, las personas encargadas de la piscina son muy amables, los de recepción son muy amables, pero no me respetaron el precio que venía en mi correo de reservación, rápidamente me dieron check-in y me cobraron en dólares que por el tipo de cambio fue más dinero, por lo demás muy buen hotel