The lady at the front desk was so rude! She mumbled and when I asked her to clarify my room type, she started talking to me like I was a child! Called her out on it and she got even ruder! If it hadn’t been so late at night, I would have turned around and left. The room had been remodeled but my stay was ruined by the very rude lady checking me and my husband in.
Gillian
Gillian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Stephaine
Stephaine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Renovated rooms were nice but I could, unfortunately, smell the smoke from the casino. Staff was incredible and I will stay here my next trip to Carson City!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
I was very happy with the staff and the room and have no complaints there. What I didn’t realize is that this is also a casino, and being in Nevada, they allow smoking in most of the rooms. Although we had a nonsmoking room, it was still very smelly of smoke. I am very sensitive to it and bothered by it. This is the only reason why I wouldn’t go there again.
Jeanine
Jeanine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Charles
Charles,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Shi Ying
Shi Ying,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Cigarette smell everywhere!
The hotel smells of cigarettes everywhere. Having the casino under the same roof does not help. We had to request for ionizer for the room every night. If you are a non-smoker or travelling with kids avoid this place.
Avijit
Avijit,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Caring Staff
Wonderful Staff. My dad needed a wheelchair and they had tthe security guard come get him and wheel him to the restaurant and out to the car when we left. Fabulous!
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Sadly they have gone downhill
The sheets were very stiff like they were starched over and over again. I could hear the rooms around me.
Janet
Janet,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Nice hotel
The hotel room was nice and newly updated. The room had two TV's, but they were not smart TV's. I wouldn't stay there again because of the smoke smell. That's the only issue I had and everything else was good.
Katy
Katy,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Robin
Robin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Entire hotel seml
The entire hotel and the individual hotel room has a strong cigarette smoke smell. When I asked the front desk if I could open the window for fresh air, I was told the newly installed windows don’t allow that and instead I should jam a towel in the bottom gap of the door
Victor
Victor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Krystal
Krystal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Excellent minus the smoke!
Everything about the hotel was perfect minus the cigarette smoke. I told my husband management must be doing the right thing because every staff member seemed so happy to be there. Everything was really clean in our room, and in common areas. My only complaint was the cigarette smoke but that comes with the territory when you’re staying in a casino in Nevada.