Hi I was very dissapointed with communication. Was not told that this resort was closed and when I arrived on the day of check to my surprise we were moved to a different resort and was given wron info from 2 different people that kept sending me to different resorts,
Very dissapointed client
Robert
Robert,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 16 日
Andreyvi
Andreyvi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
Steven
Steven,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 28 日
Tatiana
Tatiana,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 27 日
Carla Sabrina
Carla Sabrina,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 26 日
Wojciech Albert
Wojciech Albert,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 23 日
Wilton Jr
Wilton Jr,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 21 日
Buddy
Buddy,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 14 日
Annette Jacquline Taylor and James Arthur Taylor,
Annette Jacquline Taylor and James Arthur Taylor,,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Fue el hotel caribe princess
Norma
Norma,6 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 13 日
This place is closed.
Eden
Eden,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 13 日
awful
Molly
Molly,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 12 日
Our stay had its ups and downs. The highlight was definitely the main restaurant and spa—both offered amazing food, outstanding service, and a truly memorable experience. Unfortunately, our arrival at the hotel was disappointing. The receptionist was cold and unhelpful, leaving us feeling unwelcome right from the start.
The room itself was okay but felt outdated. To add to the frustration, there were no towels provided upon arrival. When we requested them, only two were delivered for a room with three adults, and we were told more would not be provided.
While management did attempt to address our concerns later, the poor initial reception and lack of attention to basic amenities made the overall stay less enjoyable than we had hoped.
Libardo
Libardo,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Luis Alfredo
Luis Alfredo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 8 日
Love this property! Have stayed here numerous times. Staff is always friendly and very efficient. Food is very good and they have a wide variety of venues to choose from.
Michael R
Michael R,7 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 2 日
Fatal cuando llegamos a el lugar estaba cerrado y nunca me notificaron nada!
Fabiola
Fabiola,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 2 日
Carlos
Carlos,1 晚行程
Orbitz真实住客点评
2/10 很差
2024 年 10 月 1 日
Elainy
Elainy,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 30 日
We got transferred to a different hotel when we arrived at Jewel Palm Beach Resort. As it turned out, the resort had closed down. No previous notification was given or anything. The hotel we got transferred to was not very good.