Hotel quite old, but good location. Gym room very big very good.
KAR LAI
Hotels.com真实住客点评
4/10 尚可
2015 年 5 月 7 日
Careless, Unprofessional and Impolite
I booked 2 rooms including 1 with additional bed.
During check-in, the staff just realized that i booked a 3 ppl room and a 2 ppl room. Although he said the room service would immediately set it up for the additional bed, we waited for more than 30 min..... Disappointed as all booking information was on their paperwork aleady.
Second, during check-out, they said we comsumed a can of beer but in fact we did not. I clearly declared this once at the counter and asked their room service staff to check again by saying that it was definitely inside the fridge. After a while, they insisted that the beer was not there and would like to charge me on that. Then i went up to the room again and checked the fridge in front of the staff. of course,i foound the beer inside the fridge. Then they blamed me on putting the beer at the back of the fridge. How unprofessional and impolite they are.
I would not suggest u guys go there as i think no one would like to have anger in their leisure trip.
Definitely NO 2nd time for me!!!
...Only good things are:
1) its location if u want to attend local tours to external island
2) allowing check-out at 2 pm upon request
BRUCE
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Phuket Royal City Hotel
Hotel was lovely it is in a very good location close to Phuket old town
Lots of shops & restaurants close by and few minuets walk to a 7/11
Reception staff Au Aum & Tory were very polite and helpful
Overall it was a perfect place to stay
John
John,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
I’m a regular customer
I like it because of many things. 1. Parking, view, and the breakfast buffet. Food is excellent and staff very polite and attentive
Eugene
Eugene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Yoko
Yoko,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Lovely, friendly staff.
Ann-Marie
Ann-Marie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Must stay
What an amazing place, great location walking distance to old phuket town and there are many good eat places around the hotel
Andy
Andy,9 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Excellent customer service from check in to check out. Great location. Free EV bus every 15mins that goes in a loop around town. The hotel has been on established for quite amount of years.
Benny
Benny,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
The house keeping was alway late to clean the room. They showed up around 6pm when we returned to the hotel for the two nights. That was disappointing.
Simeon
Simeon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Good accomodation. Roomservice even until 5pm
Kamigar
Kamigar,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Excelente hotel, excelente el desayuno, la zona super céntrica
Cesárea
Cesárea,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Ideal location close to old town
Ideal location, 5 minutes walk into old town with loads of restaurants & bars to choose from. Great view from the rooftop bar & restaurant on 19th floor. Large,clean rooms. Good choice at breakfast buffet.
Kathryn
Kathryn,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Good for one night
Nice big hotel. Good pool. Roof restaurant (food average).
jacques
jacques,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Great stay in Phuket Town
Beautiful hotel with pianist in the lobby lounge. Lovely rooms and good breakfast (but primarily focused on Asian Cuisine). Excellent Spa. Everything competitively priced.