Very positive: Professionalism and politeness of the whole staff, in particular the restaurant management and the room service. Very tolerant and multilingual staff overall. Very good also the renovated parts of the hotel, the garden, the garden pavillon and the hotel-own beach, as well as the extensive selection of food and drinks in the all- inclusive category.
Good: Overall rating of renovated 3rd floor inner garden view court- facing rooms is good: spacious, lots of storage space & areas, good mattress, sofa lounger can be used as additional adult bed, clean, good ar conditioning, natural ventilation & temperature regulation, enough sun and light in the room, nice balcony, nicely moderate & tasteful evening entertainment.
Room for improvement: Separate "toilet- cabinet" much too small and lacking air & space for individual necessities, changeable water temp in shower, unpractical wall-mounted bottle opener, noticeable moist scent in ground-level rooms & corridors, lack of airport transfer service, lack of hotel-managed/hotel-arranged excursion program. No supermarket, choice of shops & restaurants in the near vicinity, no interesting sights in the surroundings, unattractive walking on the land side.
Very negative: We had to change rooms twice during the first 2 days. The 1st offered ground floor garden view room had a moist scent and lacked sunlight. The 2nd street-facing 3rd floor room was unbearably loud from midnight to 4 AM due to a disco right across the street.
