There were 3 of us staying in the room. They only gave us supplies for 2(towels, coffee cups, coffee). When we asked for extras they still did not get what we needed. In the 3 days we were there, they never came into our room to clean, throw away garbage, give us more coffee, etc. But they were extremely helpful when we needed a cab to catch a train at 6AM. The first cab refused to take us because my husband uses a wheelchair. They got a second cab and we just made our train by 5 minutes.