Great location in the heart of Vilnius with spacious and well-designed rooms, but the service fell short. Housekeeping was inconsistent—beds weren’t always made, and bed sheets weren’t changed during my four-night stay. Parking was poorly managed, with staff prioritizing their own spaces over guests. Breakfast staff created an awkward atmosphere by questioning guest timing, even though there were still two hours left in the service. Additionally, no advance notice was given about a noisy New Year’s party, disrupting sleep. Room for improvement in service and communication.