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Hotel Innes by HappyCulture

4.0 star property
City-center Toulouse hotel with bar/lounge

Choose dates to view prices

Experience Toulouse's vibrant city centre at Hotel Innes by HappyCulture, where a warm welcome awaits. Unwind with daily manager's reception and a bar or stay connected with free in-room WiFi. Multilingual staff and tour/ticket assistance help make your stay seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Blackout drapes/curtains
  • Laundry service
The current price is CNY588
CNY704 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Garonne - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 6 min walk - 0.6 km
  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km

Getting around

  • Blagnac Airport (TLS) - 21 min drive
  • Toulouse Matabiau Station - 8 min walk
  • Arènes Romaines Tram Stop - 8 min drive
  • St. Cyprien-Arenes Station - 8 min drive
  • Jeanne d'Arc Metro Station - 3 min walk
  • Jean-Jaurès Metro Station - 8 min walk
  • Capitole Station - 9 min walk

Restaurants

  • ‪Brioche Dorée - ‬4 min walk
  • ‪La Compagnie Française - ‬4 min walk
  • ‪Kai Wok - ‬5 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Mak Food - ‬4 min walk

About this property

Hotel Innes by HappyCulture

Hotel Innes by HappyCulture puts you within a 15-minute drive of Airbus. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured onsite self parking (EUR 10 per night)
    • Limited onsite parking (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Baroque architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Secured self parking costs EUR 10 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

BEST WESTERN Athenee

BEST WESTERN Athenee Toulouse

Best Western Athénée Happyculture Hotel Toulouse

BEST WESTERN Hotel Athenee Toulouse

Best Western Athénée Happyculture Hotel

Toulouse Best Western

Best Western Athénée Happyculture Toulouse

Best Western Athénée Happyculture

Hotel Innes

Best Western Hotel Innes

Innes By Happyculture Toulouse

Hotel Innes by HappyCulture Hotel

Hotel Innes by HappyCulture Toulouse

Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Does Hotel Innes by HappyCulture offer free cancellation for a full refund?

Yes, Hotel Innes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Innes by HappyCulture?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Innes by HappyCulture?

Yes. Self parking costs EUR 10 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Innes by HappyCulture?

No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What's the area around Hotel Innes by HappyCulture like?

Hotel Innes by HappyCulture is in Toulouse City-Centre, a short 3-minute walk from Jeanne d'Arc Metro Station and 5 minutes' walk from Garonne.

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Reviews

Hotel Innes by HappyCulture Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, very good, or excellent with a variety of options. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Value
Breakfast
Trip
Bed
View
Attraction

Reviews

Verified

10/10 Exceptional

Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Roger, 1-night trip
Verified

8/10 Very good

Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
natalie, 1-night trip
Verified

10/10 Exceptional

Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Myrna, 1-night trip
Verified

10/10 Exceptional

Nice rooms and staff. Great location!
Paola, 1-night trip
Verified

10/10 Exceptional

An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Andrew, 2-night trip
Verified

10/10 Exceptional

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Laura, 1-night trip
Verified

10/10 Exceptional

I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
matthew, 1-night trip
Verified

10/10 Exceptional

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Campbell, 2-night trip
Verified

10/10 Exceptional

Clean and friendly
Vikas, 1-night trip
Verified

8/10 Very good

very good location close to centre, helpful staff
Hem Raj, 1-night trip
Verified

10/10 Exceptional

Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

good hotel well located close to the capitole
philippe, 2-night trip
Verified

8/10 Very good

A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
David, 4-night trip
Verified

10/10 Exceptional

Perfect location. My room was small but. Comfortable and there was a bathtub which I was thrilled to enjoy!
Candace, 1-night trip
Verified

8/10 Very good

A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Dean, 3-night trip
Verified

10/10 Exceptional

Very nice, modern and clean hotel a few minutes of walk from Capitole. Breakfast was excellent, with hot scrambled eggs, potato patties and bacon, or you could boil eggs per your wish. Salami, cheese, several types of breads with butter, pastries, pancakes with jams, peanut butter, berries sauce. Excellent coffee machine and many options for tea. I had the comfort room, modern and clean, with bathrobes and slippers. The shower water pressue was excellent. Everything was great!
Nicole, 4-night trip
Verified

8/10 Very good

Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
John, 2-night trip
Verified

6/10 Good

Average hotel

Hotel staff are lovely and friendly Room small ...very noisy from street noise The Bedding made us very itchy but it could be the soap powder they use.
Gillian, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Andrea, 4-night trip
Verified

10/10 Exceptional

Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
John, 4-night trip
Verified

10/10 Exceptional

Excellent experience and stay. The room was small as others have noted but was clean, well appointed with comfortable beds and great air conditioning on a hot day. Breakfast was very good. Paola and Lorenzo were excellent at the check-in and checkout. Very kind and helpful. Would recommend for all these reasons and fantastic location easy walk to the center of town and many restaurants.
Carmen, 1-night trip
Verified

8/10 Very good

Staffs were nice and friendly. Room was clean but too small.
ANNE, 1-night trip
Verified

6/10 Good

Nice hotel, friendly staff. Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Hugo, 1-night trip
Verified

8/10 Very good

We liked the position of the hotel, very practical and close to the city centre and the public transportation network. We also liked the staff, very nice and helpful. We liked a little bit less the cleaning of the room, that could be improved.
Nicola, 2-night trip
Verified

10/10 Exceptional

Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Claire, 2-night trip