This hotel has typically been one of my favorites. I’ve been staying here for over eight months, almost every other weekend. However, the lack of a maintenance team or staff available on weekends is very frustrating.
During my most recent stay, the AC unit in my room (207) was not working properly. I tried three different times to get help, but no one was available to resolve the issue. Since there were no other king rooms available, I was stuck in that room. I was offered a double bed instead, but I had paid for a king and was on my last day — yet no type of compensation was offered.
I found that to be disappointing, especially as a loyal guest. For now, I have to leave a low review. If you plan to stay here, avoid room 207, as the AC still hasn’t been fixed