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Universal's Hard Rock Hotel

4.0 star property
Family-friendly hotel with 3 restaurants, near Universal Orlando Resort

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Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Creator video
Exterior
Lobby lounge, pool views, open daily
Outdoor pool, cabanas (surcharge), pool umbrellas
Located close to Universal Studios Florida, Universal's Hard Rock Hotel offers an energetic vibe with a poolside bar, shopping on site, and 3 on-site restaurants. Enjoy the gym or unwind in the sauna or steam room after a fun-filled day of beach volleyball. With free in-room WiFi and amenities like an arcade/game room and dry cleaning/laundry services this hotel is perfect for families.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Early theme park entry
  • Express theme park tickets
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Early theme park entry
  • Express theme park tickets
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY3,490
CNY3,926 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(92 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Universal’s Loews Portofino Bay Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,004 reviews
The price is CNY3,963
CNY4,459 total
includes taxes & fees
Sep 2 - Sep 3
Universal’s Loews Portofino Bay Hotel
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About the neighborhood

Map
5800 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal’s Islands of Adventure - 12 min walk - 1.1 km
  • Universal’s Volcano Bay - 2 min drive - 2.7 km

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪Backlot Bistro - ‬3 min drive
  • ‪Red Oven Pizza Bakery - ‬13 min walk

About this property

Universal's Hard Rock Hotel

When you stay at Universal's Hard Rock Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Kitchen, one of 3 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 650 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
    • ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 36 per night; includes in/out privileges)
    • Onsite valet parking (USD 45 per night)
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Free theme park shuttle
  • Early theme park entry
  • Express theme park tickets
  • Children's menu

What to do

  • Beach volleyball
  • Shopping
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5995 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Microwaves are available for USD 15 per night

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 36 per night with in/out privileges
  • Valet parking costs USD 45 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Does Universal's Hard Rock Hotel offer free cancellation for a full refund?

Yes, Universal's Hard Rock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal's Hard Rock Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Universal's Hard Rock Hotel?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Universal's Hard Rock Hotel?

Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night.

What are the check-in and check-out times at Universal's Hard Rock Hotel?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Universal's Hard Rock Hotel and nearby?

Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a sauna. Universal's Hard Rock Hotel also has a steam room and an arcade, as well as a garden.

Are there restaurants at or near Universal's Hard Rock Hotel?

Yes, there are 3 onsite restaurants, featuring alfresco dining, American cuisine, and pool views.

What's the area around Universal's Hard Rock Hotel like?

Universal's Hard Rock Hotel is a short 6-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida. Travelers give top marks for the hotel's prime location.

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Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Parks
Service staff
Room
Location
Food
Bed
Ambience
Children
Live music
Family friendly

What guests liked

  • The pool area was a highlight with fun activities, a warm pool, and a lovely atmosphere. (48 reviews)
  • Dining options were superb with various choices to fit every schedule and mood. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The most convenient property at Universal. Great staff and services!
Gustavo Henrique, 7-night trip

10/10 Excellent

So delighted with this property we are going to book another night. Stayed here for 3 weeks while the children were young but unfortunately need 3 rooms now so a few nights is all we can manage x
Nicole, 1-night trip

10/10 Excellent

Great!
Katherine, 2-night trip

10/10 Excellent

People were great
Eileen, 5-night trip

10/10 Excellent

Amazing! Clean! Quiet and easy access to the main parks!
Candace, 1-night trip

10/10 Excellent

The hotel's location within the Universal Orlando Resort provides easy access to the theme parks through shuttles, water taxis, or walking.The hotel caters to families, offering spacious rooms, and a range of activities
Erika, 2-night trip

10/10 Excellent

Staying here made our family universal trip amazing. It’s worth it. They take care of you well and are very helpful and great at communicating.
Ginger, 2-night trip

10/10 Excellent

Loved the perks with Universal Studios and closeby. Beautiful walk. Staff super friendly and helpful.
Diane, 1-night trip

10/10 Excellent

Wonderful time was had by all
Kathryn, 4-night trip

10/10 Excellent

Love the Hard Rock! Great check in and stay so far.
Louise, 1-night trip

10/10 Excellent

All was great
Joel, 1-night trip

10/10 Excellent

Amazing Hotel!!
Jose Vicente, 4-night trip

10/10 Excellent

Everything was perfect, staff was so kind and helpful!
Aubrey, 1-night trip

10/10 Excellent

Very nice hotel
Pedro, 2-night trip

10/10 Excellent

Great hotel!! Loved the pool and the included express passes. Dandre (who checked us in) was amazing! My daughter (and us) loved him! Very friendly! We are hoping he is there on our next visit!! We will be back!
Roberta, 1-night trip

10/10 Excellent

Awesome!
Kellye, 4-night trip

10/10 Excellent

Loved it!
Sarah, 1-night trip

10/10 Excellent

Excellent location and can’t beat the perks of the included Express Unlimited pass. Front desk was very helpful and got us distilled water for our CPAP machines so we didn’t have to leave the hotel to find a store. The club was very nice to grab a quick snack, although it wasn’t worth the added cost of $200/night. Plenty of food for breakfast and dinner, but very slim pickings for lunch (just chips and cookies).
William Aaron, 4-night trip

6/10 Okay

I believe, like many hotels, this wonderful place looks like it needs refresh. It seems rundown after the pandemic. I was there in 2017, and it was a lot nicer. Still had a nice time in 2025, but this place feels tired.
Randy, 2-night trip

10/10 Excellent

Hotel was amazing! Club level benefits unfortunately were a miss for us. Food selection for breakfast were the same everyday-with scrambled eggs and cold lunch meat ham slices being the only "protein" offered. Evening options were just as unappealing. Dessert was very boring as well. More protein packed options would have been awesome ex: Nuts, granola bars, etc. Definitely did not feel we got our money's worth with per day with Club Level. Other than that, everything was good.
Heather, 3-night trip

10/10 Excellent

Hard Rock - Rocks!!

The hotel is great! The decoration the musics the atmosphere, the views and the rooms are great!
Jorge, 2-night trip

8/10 Good

Beautiful property and amazing location but really expensive
Delcy, 1-night trip

10/10 Excellent

Felt welcome from the minute we walked through the door, the VIP Service team are amazing and went the extra mile for our daughter’s 10 birthday. Highly recommended and worth the extra cost for the express passes and walking distance to the main 2 parks we visited.
Paul, 12-night trip

10/10 Excellent

Fantastic boat ride to the parks
Michael, 1-night trip

8/10 Good

Great choice for a family with Tweens. They loved the water slide and swim up movie!
Lisa, 1-night trip