Check in was easy.. the guy at the desk was, decent. The lobby and pool area seemed quite clean. The carpets need cleaned drastically. Our room was ok. Outdated but big. It had everything we needed and the staff was pleasant and helpful enough. Breakfast was typical for Continental. The area is ok. It's by a lot of business. The bed was terribly uncomfortable. Overall, it's overpriced for the quality. But not the worst I've been to.
Krystal
Krystal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Chris
Chris,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 21 日
What happened to the fireplace?
We reserved a room with the fireplace and the fireplace doesn’t work. I went downstairs and asked the clerk if the fireplace works and my response was no. No apology was offered just answered the question with no. It would’ve been nice to have been informed prior to our stay that the fireplace was inoperable.
Multiple stains on the carpet And on the furniture. For this to be a luxury suite, I could not find the luxury at all in the suite.
In the bathroom was one roll of toilet paper and a partially used role. Also, there was Kleenex offered however there was only one tissue in the box. After going down to the clerk multiple times to retrieve items needed for my stay I felt like I was an employee by the end of my visit.
Antonio
Antonio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Amenda
Amenda,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
Bathroom is bad smell. Floor was wet
Hisako
Hisako,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Never go here
Where do I begin there were holes in the walls, mold everywhere, broken doors, stains on the floors. We ended up leaving and finding a new hotel. When we did the guy didn’t even ask what was wrong just nodded his head. The picture of the door leads to outside by the way!
Savannah
Savannah,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 5 日
Breakfast did not include scrambled eggs for 4 days in a row. When the sausage gravy for the biscuits ran out at 8:30, it was not replaced, breakfast goes to 9. The pet fee is $25 per night. They ddo not clean rooms frequently so the pet fee should be based upon the number of times they clean the room. They charged me an extra $50 which they claimthe credit card company is to reverse the charge as part of the security deposit, however, my credit card company did that and now i need to dispute the extra $50. Billing receipts do not show total paid just what is still owed at check out, weird.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 4 日
DO NOT STAY HERE
They gave our room away. We got the emergency room up on the 3rd floor. Towel rack was ripped out of the wall. Chair in room was covered in stains. Stains on the floor. Stains on the comforter. Bed sheet was torn about an inch long. No towels. The door lock didnt work properly. Bathmat was dirty, not vacuumed very well. The breakfast area had smoke detectors that were removed. There was grey hair on the telephone. Lady who got our original room received a refund because the staff went in her room and didnt even try and knock or announce themselves ( i was standing outside the door and never entered). Breakfast....there were no utensils to pick up your bread so bread got touched by everyone. I WOULD LIKE A FULL CREDIT!!!!!! THIS PLACE WAS HORRIBLE
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Olga et Lyne
Olga et Lyne,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Jessica
Jessica,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Only ice machine on first floor. Vending machines didn’t work. No hand towels by the sink. Plaster work was rough (almost off) in the bathroom.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 31 日
Wouldn’t recommend
This is where you go to if everything else is booked. Very old place. Also they accept animals.
Evin
Evin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Great location. Staff was friendly. The Hotel could use some maintenance, ie tighten down the toilet seats. Carpets could use cleaning.
Howard
Howard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Very old and not updated on photos. Front desk lady very nice. Breakfast was a joke. Patio not up to pictures.
Lana
Lana,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
In need of a good clean
The walls had stains, the light fixture on the ceiling had what looked like blood on it
David
David,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
Fine for the price
We made a last minute, one night booking while on a trip. Everything went smoothly with check-in. Didn't have a chance to use the pool or gym. Free breakfast was fine for the cost. My only concern is that the AC was definitely leaking moisture into the room. The carpet was wet when we woke up. I can only think about the risk of mold and structural damage.
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 20 日
Only stay here for sleep!
Pool wasnt working all weekend. Rooms very basic. Vending machines not working, all goodies behind the front desk. Elevator very slow. Bathroom very old fixtures/tub
Kim
Kim,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 19 日
Needs some work
The hotel was ok, but the room was in need of a good amout of fixing things up. The main problem was how dirty the bathroom was and the fact that the shower was disgusting and the shower base was bad, as well as wayer only came out weak so the girls could not even wash their hair.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Dresser and desk were scratched up and the top drawer wouldn’t stay closed. We had to fold up some paper to get it to stay closed. The fridge needed defrosting so the freezer compartment could close. We were not able to pay with cash or split the bill which my work partner and I try to do so we have separate receipts for tax purposes. There was only one ice machine working and it was on the first floor. Our room was in the third floor.
The hotel was clean, beds rather hard.
Willow
Willow,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 18 日
amanda
amanda,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Shantivia
Shantivia,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Hopefully it will keep improving
I got the impression that the hotel was recently purchased, and the owners are working on improving it. For that, I give them an A for effort. Our room and hallway could use a coat of fresh paint. Our shower curtain was dirty. Do I really need to tell them that the shower curtains need to be taken out and washed on a regular basis? I guess so. There was some kind of styrofoam critter control near our ceiling. We have never ever experienced anything like that. They need to find a better more dignified permanent solution.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
Hard pass…
Very basic hotel, not clean. For $250 a night I expected a lot more. We did choose this hotel because during the summer it was one of the less expensive hotels and we do like to try and stay at local hotel vs chains when we can. I would definitely had rather spent the extra $100 for a cleaner and nicer hotel.