Everything was superb from the moment we arrived until we checked out. The lobby was inviting, all of the hospitality crew was wonderful, and our room was clean, comfortable and spacious. There was plenty of fun stuff to do within walking distance, and the location was safe and easy to get to. We enjoyed the large size of the pool and hot tub. The exercise room looked great but I was being lazy and did not use it. We loved the way breakfast was set up with a separate seating area so it never felt crowded and was easy to get a table. We will absolutely stay again next time we are in Newport.
krista
7 晚家庭旅行
8/10
Overall, a nice, basic hotel. Quiet, nice pool. Only negative was issues with the wireless access.
Robin
2 晚家庭旅行
10/10
Carlos
1 晚行程
8/10
When we first got there the clerk was fantastic. Very knowledgeable and friendly. There waws a problem with the computers so he was having a hard time checking us in. We had reservations to eat so left for that. When we returned again the clerk was friendly but a little less with it. We ended up getting billed twice for the room. I noticed the extra charge on my credit card that night so we tried to fix it in the morning. They refunded one of the payments. I get home and look at my credit card statement and they charged me again for the room the same day they refunded the one charge. I am still owed roughly $195 and change.
You can't reach anyone on the phone as everywhere has those automated systems that answer the phones and you can't get through to a live person. I had to go through opening a dispute with my card company.
Jon
1 晚结伴旅行
10/10
Went for family wedding trip.
Sam
3 晚行程
8/10
Room quiet and comfortable with friendly service at check in. Good breakfast. The only issue we had was with the wifi which just kept disconnecting....frustrating!
Amanda
1 晚行程
10/10
It was wonderful except for the people below us. Complaining that we were loud at 8pm. (We had 2 dogs and 2 yr) If you want it quit then stay at an adult only hotel not a family one. But a wonderful stay
Regina
2 晚家庭旅行
10/10
Awesome stay - great place- clean and friendly!
Kimberly
2 晚商务旅行
10/10
Very clean ,Friendly staff go location.
Bruce
1 晚家庭旅行
8/10
Veronica
1 晚家庭旅行
10/10
darrel
1 晚行程
10/10
Brad
2 晚行程
8/10
Nathan
1 晚家庭旅行
8/10
Aaron
1 晚商务旅行
8/10
The room was clean and comfortable but the WiFi was terrible. It would not connect most of the time. I called the tech support center and they were not able to help it finally came on with a weak connection.
Rita
1 晚结伴旅行
10/10
stacey
1 晚商务旅行
8/10
Hotel is being renovated but our room was already done and very nice. Unfortunately a guest was put in the room next door who was very ill and coughed loudly so we were given another room for the second night. Staff was very accommodating
真实旅客
2 晚结伴旅行
2/10
Newport is amazing but be careful when staying here thell double charge you for the room
Brady
1 晚行程
2/10
Andrew
1 晚家庭旅行
10/10
真实旅客
1 晚行程
10/10
We needed a day away from our busy life style. We chose the perfect hotel. Great employees. Breakfast was wonderful. Our room was clean and beds were very comfy.