I booked my stay at hotels.com for 2 rooms iternary confirmed. . When I arrived at the hotel, they only had me booked for one room. Although it was supposed to be adjoining rooms, paying for 2 rooms at $408. Then they told me the pool was closed, which was the main reason I booked at the place to begin with. Customer service was terrible, kept referring me to hotels. Dot com and nothing they could do for me.When I arrived at the place seemed vacant and very suspicious. Then charged me for a stay i couldnt do and had to rush to find another hotel to accomodate me quickly. Found a cheper hotel half price was decent and accommodated me quickly. Worst experience i have ever had. I am now fighting to get my money back through hotel.com for thier mistake not booking 2 rooms or the hotel that claims they didnt have 2 rooms either way
Stay away from this hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 28 日
We booked this location because it was advertised as having a pool. When we arrived we were told the pool was closed permanently six to eight weeks prior to our arrival. Their listings and website need to be updated to reflect this.
Jordon
Jordon,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
No pool, smokey room, cheap breakfast, run down.
We show up expecting a pool and were told its shut down permanently.
Room had a no smoking sign on it and it clearly STUNK like smoke.
Hot breakfast was powdered eggs and brown and serve sausage.
Overall rundown.
Sarah
Sarah,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 1 日
Pool was down for maintenance ended up just leaving and getting another room somewhere else
Devin
Devin,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 17 日
Tomasz
Tomasz,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 9 日
Needs to be cleaned up. Homeless people at hotel smoking pot at front door. No swimming pool open. Was not on website. Did mot feel safe. I would not recommend this hotel
Terrie
Terrie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Jayla
Jayla,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 28 日
Not the best.
As a coffee drinker it was annoying that the only coffee in the room was decaf and the carafe in the lobby was empty. The breakfast had several stations that were empty. Front desk was not quite professional. I've been in worst but this Holiday Inn Express wasn't great.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 27 日
Our room was not very clean. We found gummies under the bed and candy by the door. The tub also had dirt ring in it. This hotel just need some updates and remodel
Tarisai
Tarisai,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 18 日
Ronald
Ronald,1 晚行程
Orbitz真实住客点评
2/10 很差
2024 年 10 月 16 日
Maninder
Maninder,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 8 日
Garrett
Garrett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 7 日
The guy at the front desk on the evening of Thursday October 3rd was so helpful and never seemed irritated at our 1000 requests. Thank you!
Sue
Sue,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 22 日
close to the event we went to. had to ask a couple of times to fix the tv and to receive clean towels.
robert
robert,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Vicki
Vicki,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 9 月 22 日
Needs to be updated
Karleen
Karleen,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 19 日
Thomas
Thomas,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 18 日
MIO
MIO,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 9 月 10 日
The staff was friendly and helpful.The room was clean. But the TV did not work, and was stuck on video. The remote did not work to do anything. The air conditioning unit did not work at all. It was very loud and just rattled. We could not change the temperature, heat or cooling, nothing. So the room was extremely stuffy. Kids stomping on the ceiling all night. The room next to us continually knocked on our wall for most of the night.
Jodi
Jodi,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 30 日
Joe
Joe,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 28 日
Spardha
Spardha,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 8 月 26 日
We were foeced to stay here because of a disastrous reservation at a near by hotel. It was a small step up from the disastrous place we left. $210, for one night and they didnt have pillow cases for the pull out bed, and we had to go down and get our own sheets for the pull out couch for the kids. The washers were broken they didnt have clean sheets. When i checked out the next morning a housecleaning staff member had to find the receptionist to check us out. Turns out she was hanging out on another floor gossiping with a friend of hers about another employee. I know this because we passed her on our way down to check out. You would think this would have alerted her to go back to her station, but no.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
I like to stay here. Nice staff.
AMANPREET
AMANPREET,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 8 月 17 日
Industrial area, looks rough. Grounds are unkemp. Pool was shut down. Did not feel safe there.