Valet takes the car but then no one assist with bags. Opening the door for visitors is also not done at this hotel. They consider themselves 5 star but giving less than average customer service
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Miguel
Miguel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Nicely appointed room with great view
Only two things stand out to me as a negative: the bed was terribly firm, not bad for 1-2 nights but I don’t think I could sleep on it for a week.
Also the bathroom window seemed to be missing any kind of privacy filter or curtain.
Not sure if we’re counting on the high floor but I don’t think I’d wanna get out of the shower in front of it.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Adam or Karen
Adam or Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Alex
Alex,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
top notch service!
The service at Thompson was top notch. Really impressed with water stations, the rooms, the restaurants, but most impressed by service from everyone in the hotel! Would definitely return again!!
amy
amy,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Tammy
Tammy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Jennifer
Jennifer,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Richard
Richard,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
I can't say enough good about The Thompson. From the moment we arrived until the moment we drove off we were impressed. All staff were phenomenal, The Moon's Daughter was top notch, and the room was PERFECT!
Wes
Wes,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Always an amazing experience, one of the best properties in SA .