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Candlewood Suites San Antonio Schertz by IHG

2.5 star property
Schertz hotel with outdoor pool

Choose dates to view prices

Photo gallery for Candlewood Suites San Antonio Schertz by IHG

BBQ/picnic area
Exterior
Exterior
Exterior
1 bedroom, individually decorated, desk, laptop workspace
Experience the vibrant energy of San Antonio at Candlewood Suites Schertz, an IHG Hotel. Enjoy a refreshing dip in the seasonal outdoor pool or get your workout started at the gym. With free WiFi, laundry facilities, and helpful staff nearby to lend a hand.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY668
CNY804 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, individually decorated, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | 1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Free breakfast
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  • Free parking
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9.0 out of 10, Wonderful, 110 reviews
The price is CNY532
CNY611 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154

What's nearby

  • Rolling Oaks Mall - 6 min drive - 10.5 km
  • Morgan's Wonderland - 8 min drive - 14.6 km
  • Randolph Air Force Base - 10 min drive - 15.4 km
  • Joint Base San Antonio - 10 min drive - 15.4 km
  • Natural Bridge Caverns - 12 min drive - 16.5 km

Getting around

  • San Antonio International Airport (SAT) - 23 min drive
  • San Antonio Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪QuikTrip - ‬3 min drive
  • ‪Bill Miller Bar-B-Q - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Whataburger - ‬18 min walk

About this property

Candlewood Suites San Antonio Schertz by IHG

Candlewood Suites San Antonio Schertz by IHG is a great choice for a stay in Schertz. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Other highlights include a children's pool and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 5 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • The seasonal pool is open from January to January

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz

Frequently asked questions

Does Candlewood Suites San Antonio Schertz by IHG offer free cancellation for a full refund?

Yes, Candlewood Suites San Antonio Schertz by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Candlewood Suites San Antonio Schertz by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.

Are pets allowed at Candlewood Suites San Antonio Schertz by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Candlewood Suites San Antonio Schertz by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Candlewood Suites San Antonio Schertz by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Candlewood Suites San Antonio Schertz by IHG and nearby?

Candlewood Suites San Antonio Schertz by IHG has an outdoor pool and a fitness center, as well as a picnic area.

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Reviews

Candlewood Suites San Antonio Schertz by IHG Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Family friendly
Parking
Water
Location
Breakfast
Food
Restaurant

Reviews

10/10 Exceptional

The hotel was very nice and comfortable.

10/10 Exceptional

The staff was really friendly and they went advice and beyond for us.
Leonardo, 2-night trip

10/10 Exceptional

The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio!
Karen, 5-night trip

4/10 Fair

Not here again

Checked in wasn’t told there was no hot water The next morning when I asked the desk about it and was told oh ya. When I came back for the night front desk gentleman said wasn’t sure if there would be hot water in my room and there wasn’t only Luke warm. Also the elevator shutters
Laura, 2-night trip

2/10 Poor

Do not stay

I have stayed here before and this time it was nothing like the last. Cleaners do not come in to clean we had to go get towels ourselves multiple times there is roaches and other bugs throughout the hotel and the whole hotel has constant odors. Check in early if not they cancel your reservation regardless if paid for
3-night trip

10/10 Exceptional

The staff is very friendly and the room was very nice if there was anything needed it was to have more dish towels in the room.
Cindy, 2-night trip

10/10 Exceptional

Clean location, no eating establishments within walking distance was kind of a bad deal.
Michael, 3-night trip

10/10 Exceptional

Best hotel EVER

This Candlewoods Suite is AMAZING!! The hotel was clean, beautifully furnished, QUIET, and the staff was friendly and knowledgeable! Will be back at the end of March!!!
Laurel, 1-night trip

10/10 Exceptional

T service

Front desk terrible and rude lady even fought me for a parking space because I think she was late for work.
Elsa, 1-night trip

10/10 Exceptional

Review

Great deal! And great stay.
Paige, 2-night trip

10/10 Exceptional

Everyone and everything was great
Vicente, 11-night trip

10/10 Exceptional

A Good Stay

Overall the hotel is nice and clean. Staff members were, pleasant, helpful.. Professional
Priscilla, 3-night trip

10/10 Exceptional

Will stay again.

Overall very nice. A couple of supplies needed to be refilled before arriving such as tissue box and shower gel in container.
Sylvia, 1-night trip

6/10 Good

It was just okay

Room was a bit ran down. Even though my daughter had to use her room key to enter the hotel...the front desk lady gave her a hard time and accused her of not being a guest. Very rude.
2-night trip

10/10 Exceptional

Clean

10/10 Exceptional

Ice storm in Dallas

My SO could not drive back to the Dallas area on Monday night due to the bitter freeze, so we booked an additional night at Candlewood. The service was excellent! The room was clean! We’ve stayed here before and it never fails to satisfy us.
Joshua, 1-night trip

8/10 Very good

Good stay

It was good execept was given a different room from what I had chosen. Other then that, it was good.
Veronica, 1-night trip

2/10 Poor

Outside was filthy entry way smelled like dog piss in elevators smelled like dog piss
Lilah, 2-night trip

10/10 Exceptional

The Suite was so nice We loved the kitchenette area, my husband and I were able to fix breakfast without having to buy it. We had a small incident in the first room we had and they didn't hesitate to give us with another room. They apologized for the inconvenience . Overall , everything was nice and the staff was very helpful. I am going to stay there again when I go back to Sann Antonio, TX.
Pamala, 9-night trip

8/10 Very good

The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again.
Arthur, 7-night trip

6/10 Good

The room was nice and the property was decent. The walls are paper thin and our neighbor played loud music 3 of the 4 nights which was very frustrating. The pull out couch was also very uncomfortable. The downstairs little store was super convenient and the gym was nice. Stay was fine, but I would choose to stay elsewhere next time overall
Catherine, 4-night trip

4/10 Fair

My stay in the candlewood suites in schertz,TX.

Staff was rude and made personal paying to sleep there walk around the main entrance to side entrance because they didn’t feel like unlocking the main entrance door keep in mind it was 29 degrees outside. The shower didn’t have a lip to keep the water on the shower floor IN THE SHOWER so eventually the water ends up going everywhere in the restroom floor.
victor, 9-night trip

2/10 Poor

The first room we went to wasn't cleaned out, the second room had missing furniture. The front staff was rude and showed no concern. The pool water was dirty and the area around the pool, there was dog poop everywhere. I felt unsafe
Brittany, 2-night trip

4/10 Fair

Room was full of ants and it had a bad smell. Was transferred to a different room but smaller even though I had paid for something bigger and spacious
Sergio A, 2-night trip

2/10 Poor

Floor of the room was filthy and there was old food on the floor. No cell service. The phone in the room didn’t work. There was no remote for the tv. I felt unsafe at the property and left in less than 2 hours and drove down the road to another hotel. Do NOT stay at this Candlewood.
Lacy, 1-night trip