After previously staying at the property for business a few years ago, we booked a room after attending a family wedding. The desk was not staffed and we had to wait and call the 800 looking for someone to check us in. The sofa and chair were in poor condition and I wouldn't sit on the sofa. The kitchen sink was dirty, the bathroom sink wouldn't drain and the bed and pillows are very firm and uncomfortable. The bar was closed indefinitely, as is the gaming room. For the price, the room and property overall need attention and upkeep. The breakfast was ok.
Lori
Lori,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Great choice for a family stay. Room included microwave, stove, refrigerator, and much more. Would of loved to swim but unfortunately pool was closed.
Whitney
Whitney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
This hotel has been very accommodating to the scrapbook group and we are very grateful for you. Also, your beds and pillows are wonderful.
Melissa
Melissa,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 23 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Barbara
Barbara,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 16 日
Rui
Rui,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
The room was filthy we even went and bought a broom to try and clean the bathroom vents. It didn't work
john
john,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
The bed was very comfortable and clean. I appreciated multiple pillows. Very spacious room with new flooring.
All we needed to sleep in the middle of our road trip.
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
The rooms were dirty, the furniture had stains on it, they tried to charge my card every night I was there, my key to my room was deactivated every time I went out the hotel, and even though the website said they do not expect cash I had to pay 100$ cash deposit or I wasn’t going to be allowed to stay even though my room was paid in full
Kathrina
Kathrina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Kenneth
Kenneth,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 20 日
Don’t stay in this hotel
First room we were given had not been cleaned. Beer cans all over, dirty room. Second room had holes in the flooring. 3rd room was clean. All 3 rooms had an old dirty red couch. It was gross. Don’t stay in this hotel. We have stayed in many Hawthorn hotels. This was terrible and disgusting
Jill
Jill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
September
September,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Jeanie
Jeanie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
The staff was very friendly, room was very comfortable clean and good size.
James
James,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
Had issues during checkin with rude staff member at front desk. Then had issues with shower equipment. However, the next morning the staff was wonderful to get us into a better room with no issues. The breakfast was very limited and the cereral and pastries were old and stale.