Step into the upscale world of Renai Hotel Kota Bahru, where convenience meets relaxation. Unwind by the outdoor pool or indulge in a rejuvenating massage at the spa tub. Take advantage of on-site amenities like Dynasty Chinese cuisine restaurant, dry cleaning services and a business center.
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
What's nearby
Billion Shopping Centre - 2 min walk - 0.2 km
Kota Bharu Mall - 14 min walk - 1.2 km
Sultan Mohammad IV Stadium - 19 min walk - 1.6 km
Kelantan Golf & Country Club - 3 min drive - 2.7 km
Siti Khadijah Central Market - 4 min drive - 3.1 km
Getting around
Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive
Wakaf Bharu Station - 11 min drive
Tumpat Station - 29 min drive
Pasir Mas Station - 30 min drive
Airport shuttle (surcharge)
Restaurants
Ayang Cafe - 4 min walk
Nasi Lemak Dusun Muda - 4 min walk
Gano Kopitiam - 1 min walk
Nasi Berlauk Malam Sudin Kubis - 3 min walk
Palm Terrace Cafe - 2 min walk
About this property
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)
When visiting Kota Bharu, Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dynasty, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other features include a fitness center, a snack bar/deli, and a terrace. Fellow travelers like the room service.
At a glance
DONE
Hotel size
298 rooms
Arranged over 20 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (MYR 10 per day)
Onsite valet parking (MYR 15 per day)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Water skiing nearby
Working away
Business center
Meeting rooms
Conference space (14284 square feet)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
R Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
R Lounge - This coffee shop serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Wired internet access is available in public areas for MYR 60 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MYR 59 for adults and MYR 30 for children
Airport shuttle service is offered for an extra charge of MYR 220 per vehicle (one-way, maximum occupancy 8)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 120.0 per night
Parking
Self parking costs MYR 10 per day
Valet parking costs MYR 15 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai
Frequently asked questions
Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offer free cancellation for a full refund?
Yes, Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, there's an outdoor pool.
Are pets allowed at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Sorry, pets aren't allowed.
Is parking offered on site at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 15 per day.
Is airport shuttle service offered by Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, an airport shuttle is available. The charge is MYR 220 per vehicle one-way.
What are the check-in and check-out times at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) and nearby?
Have fun during the warmer months with activities nearby such as water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) like?
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is in the heart of Kota Bharu, a short 3-minute walk from Billion Shopping Centre and 13 minutes' walk from Kota Bharu Mall.
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Reviews
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.4
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was varied and pleasant with friendly staff and a clean area. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Service staff
Room
Food
Bed
Reviews
Verified
8/10 Very good
Apr 15, 2026
stayed in a refurbished room that featured new carpeting and a very comfortable bed, making the overall stay relaxing and enjoyable.
Chee Chai
Chee Chai, 2-night trip
Verified
8/10 Very good
Mar 21, 2025
Great location. Awesome staff!
Siti
Siti, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2023
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
May 16, 2025
I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
Grace
Grace, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2023
Superb breakfast spread !
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 12, 2023
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Chin
Chin, 1-night trip
Verified
6/10 Good
Sep 21, 2024
Overall condition is acceptable except cleanliness. The breakfast is nice.
Tan
Tan, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Loved this hotel
This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2024
Will I Return. YES
Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Goh
Goh, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2024
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere.
However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Roselind
Roselind, 1-night trip
Verified
8/10 Very good
Nov 15, 2024
Staffs are friendly and helpful and the hotel build is grand lavish.
Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off.
Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Verified traveler
2-night trip
Verified
6/10 Good
Jun 7, 2024
Needs some care and attention!
The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons.
The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door.
The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating.
The breakfast however was varied and pleasant.
No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Enjoyed staying here.
Rusdi Bin
Rusdi Bin, 5-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Good location, next to shopping mall
DB
DB, 1-night trip
Verified
8/10 Very good
Apr 25, 2022
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Alia was great ❤️ and the security guard
Amanda
Amanda, 2-night trip
Verified
6/10 Good
Feb 24, 2024
A bit run down for this hotel need refurbishment
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 15, 2022
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Izahar
Izahar, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2023
Excellent
Abu Hasan
Abu Hasan, 1-night trip
Verified
8/10 Very good
Oct 7, 2019
Its clean and okay
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 26, 2019
great spacious room.. cant enjoy the pool coz its raining
mamizu
mamizu, 3-night trip
Verified
8/10 Very good
Aug 19, 2022
Decent Place
normal room is ok. quarantine room has lots of ants which come when they smell food on table.