Everything about our stay was unsatisfactory. Check in was disorganized. When I got to my room, the door was left ajar. The door opens to the outside - I am lucky there was not a ton of bugs or animals inside. The light on the vanity was broken. When reported, I was told it would be fixed while I was away. It was not. The phone in the room was broken. The room was dirty. The couch was disgusting.
Veronica
Veronica,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Imaduddin
Imaduddin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Carey
Carey,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 11 日
Monica
Monica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
This place was wonderful and great Breakfast an it’s was clean! Will stay here again.
Jerrie
Jerrie,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Horrible check-in process. Over an hour in line
Horrible check-in process. They apparently picked busy moms day weekend to transition to a new software network. This means that no one was able to pay direct with a credit card. They forced everyone to either pay cash or go onto a sus website to complete the transaction and input credit card online which was not preferable. On top of that slow WiFi meant it took several attempts to get online. Each guest therefore took 10-15 min to check-in. I was in line for an hour and a half with only 8 or 9 guests ahead of me and resulted in being late to one of my daughter’s campus events. Totally unacceptable!
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
I think this hotel can be good. I can tell they are trying to get there. The pictures are brighter than the hallways actually are. My room didn't look like any in the pictures. Furnitre was dinged up. Courtyard looked family friendly. Lobby not as much. Bed was comfortable. Doors are really loud when they close.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
12paid programming channels
More of a live in motel than a suite. No channels for my kid to watch on tv. Best thing was that it was next to a gas station
Kristopher
Kristopher,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Virginia
Virginia,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
JENNIFER HARRISON
JENNIFER HARRISON,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Meh
Upon arrival the card terminals were “down” and they were trying to do cash only. After 30-40min they finally worked something out to collect a payment through a link. My shower also didn’t work, front desk couldn’t figure it out so they had to have the maintenance guy come from his house to get it situated. Maintenance guy was very nice and apologetic. It was a place to stay only option I had, will more than likely avoid this place in the future.
Natalie
Natalie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
Lots of goods - lots of "needs work."
They NEED to get better with desk service. The process to check in is AWFUL. Super time consuming. You have GOT to get that under control. I think I spent 30-40 minutes in line. You MUST COMMUNICATE with the people in line so they know what is going on. No communication. Had to go back because my keycard didn't work. Was 2nd in line and not acknowledged. Took forever at 11pm at night. GOOD THINGS: Rooms are modern, clean and quiet. Good coffee in room. I did not have the complimentary breakfast but it looked like a more elevated experience from continental.
Leslie A.
Leslie A.,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Sue
Sue,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
90 minutes wait to get checked in. Would not allow check in before 3.