6/10 好
2025 年 6 月 16 日
Short break
Arrived and thought I had booked a run down hotel - first appearance not good - overgrown gardens - not been cared for - needs outside maintenance ie gutters - new windows - car park tidied. Booked in - not the most professional approach. Stairs to room and lots of steps- room was clean - one or two issues that could have easy been rectified. Mattress fine - pillows could have been softer but that’s a personal choice. For being a 4 star poor WiFi resulting in poor TV coverage . Breakfast - not much choice on menu - took the cooked full breakfast - scramble eggs were inedible - tattie scone drenched in oil looked like it had been deep fried - bacon overcooked - poor quality sausage. Dining room had a leak in roof due to heavy rain . Dinner was okay again not much choice . Same board meals next day. One particular member of staff was quite rude to other guests and noted a couple left when given wrong coffee and server more or less said well I’m trying my best - it was out of a machine she could have given the proper coffee instead of having a go at the guest.
Dining chairs need to be repaired and maintained. Entrance area parquet floor needs scrubbed paint stops all over it . Lastly staff were mainly nice and pleasant - manageress needs to be a bit more professional in her attitude.
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