We chose the hotel, because it advertised to have a pool. We arrived 4:30 and our 10-year-old was eager to swim, only to realize, there was a wellness area, we had to pay extra fee to use and in which he was not welcome after 5 pm. We booked wellness for 8 am. Set the clock and came to unattended area and had to call to be allowed in. We payed a lot for that jacuzzi - and there was no pool