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ibis Alcalá de Henares la Garena

3.0 star property
Alcala de Henares hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Alcalá de Henares, ibis Alcalá de Henares la Garena offers a warm welcome with Regional cuisine at La Garena restaurant. Guests can unwind on the sun-kissed terrace, catch up with work at the 24-hour business center or enjoy WiFi in their room. With helpful staff and newspapers available daily, this hotel has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The current price is CNY547
CNY601 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802

What's nearby

  • Casa de Hippolytus - 3 min walk - 0.3 km
  • Foro de Complutum - 11 min walk - 1.0 km
  • La Garena Plaza Shopping Center - 13 min walk - 1.1 km
  • Puerta de Madrid - 4 min drive - 2.9 km
  • Archbishop's Palace - 5 min drive - 3.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Alcala de Henares University Station - 10 min drive
  • Alcala de Henares La Garena Station - 11 min walk
  • Torrejon de Ardoz Station - 11 min drive

Restaurants

  • ‪Orlando Lopez - ‬20 min walk
  • ‪You cocina asiatica - ‬14 min walk
  • ‪Rodilla - ‬15 min walk
  • ‪La Española - ‬12 min walk
  • ‪Shanghai Mama - ‬15 min walk

About this property

ibis Alcalá de Henares la Garena

Located near a train station, ibis Alcalá de Henares la Garena is a great choice for a stay in Alcala de Henares. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Arrivals after 9 PM require advance notice by telephone.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 7.95 for adults and EUR 3.98 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ibis Alcalá Henares Garena

ibis Alcalá Henares Garena Alcala De Henares

ibis Alcalá Henares Garena Hotel

ibis Alcalá Henares Garena Hotel Alcala De Henares

Ibis Alcala Henares La Garena

ibis Alcalá de Henares la Garena Hotel

ibis Alcalá de Henares la Garena Alcala de Henares

ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

Does ibis Alcalá de Henares la Garena offer free cancellation for a full refund?

Yes, ibis Alcalá de Henares la Garena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Alcalá de Henares la Garena?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ibis Alcalá de Henares la Garena?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at ibis Alcalá de Henares la Garena?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

Are there restaurants at or near ibis Alcalá de Henares la Garena?

Yes, La Garena offers Regional cuisine.

What's the area around ibis Alcalá de Henares la Garena like?

Ibis Alcalá de Henares la Garena is a short 13-minute walk from La Garena Plaza Shopping Center and 5 minutes' walk from Casa de Hippolytus.

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Reviews

ibis Alcalá de Henares la Garena Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers free parking with a covered section and is located near a pleasant walking area through residential parks. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great location for me, driving from Barcelona to Portugal. The staff are always very helpful and explain things clearly.
Craig, 1-night trip
Verified

10/10 Exceptional

Hotel had plenty of parking and is a few kilometers out of Alcala, the walk into Alcala is quite pleasant through residential areas and parks. We had a lovely meal in the hotel during the evening we were there. The staff were friendly and welcoming. Dogs were not permitted in the restaurant area( not unusual in Spain) but there was an outside area and a lounge area where dogs were welcome.
Andrew, 1-night trip
Verified

10/10 Exceptional

The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Maria Fernanda, 1-night trip
Verified

10/10 Exceptional

Easy and streamlined check in process.
Sandor, 2-night trip
Verified

10/10 Exceptional

Clean and quite. Breakfast was excellent
Kais, 1-night trip
Verified

10/10 Exceptional

Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Lazaro, 1-night trip
Verified

10/10 Exceptional

Lovely modern hotel good value. Food and bar great. Good location
Kevin, 2-night trip
Verified

10/10 Exceptional

Good 👍 place
Freddy, 4-night trip
Verified

10/10 Exceptional

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Nice hotel we used for One night
Verified

10/10 Exceptional

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Peter, 2-night trip
Verified

8/10 Very good

Close to rail station and byses to airporr and Madrid Good common area beside reception area
Margaret, 2-night trip
Verified

10/10 Exceptional

Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Fernando, 1-night trip
Verified

8/10 Very good

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Susan, 1-night trip
Verified

10/10 Exceptional

.
Erika, 4-night trip
Verified

10/10 Exceptional

Excellent!!
Samuel, 1-night trip
Verified

10/10 Exceptional

This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Juan, 1-night trip
Verified

10/10 Exceptional

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Jo, 1-night trip
Verified

8/10 Very good

Very Good
Juan Carlos, 1-night trip
Verified

8/10 Very good

The reception was a corner of the bar counter. Not waht I would expect from a hotel
Javier, 1-night trip
Verified

6/10 Good

The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Fernando, 1-night trip
Verified

8/10 Very good

The only problem that I found was that the air conditioner was not working.
Ramon, 4-night trip
Verified

4/10 Fair

I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Simely, 1-night trip
Verified

6/10 Good

Porta do banheiro com vazamento molhando piso do banheiro. Quarto sem frigobar,sendo que no Brasil a rede Ibis possuem em seus aptos tal item.
wilson e m, 3-night trip
Verified

10/10 Exceptional

Tryggt och rent
Claudia, 3-night trip