Front Desk person rude.Gave impression did’nt want anything to do with checking me in. Whistled at his relief person several times. Unprofessional! Reserved a handicapped room gave me a non handicapped room 2nd level. When I showed him my reservation said handicapped crabblily gave me a room downstairs. Not handicapped. When I returned to the front desk to point this out he handed me to the woman who he whistled at. She was much nicer and finally got me a handicapped room I reserved. I use to work at a hotel front desk and this was clearly the worst experience I ever had.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 21 日
roger
roger,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 19 日
Stolden money from wallet left behind
Kristine
Kristine,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 19 日
Fishing trip
Microwave was dirty, food sprayed inside. Difficult to adjust water temperature in shower. Breakfast choices very limited by 8am were out of several items including coffee. Have stayed at this property 4 or 5 times and it seems to be headed in the wrong direction. Probably will look elsewhere next time in town.
Gary
Gary,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Melissa L
Melissa L,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Nice room.
The people were great, we booked a certain room and thats the room we got. I will book that room again.
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Careful with the address
Be careful of the address. There are two AmericInn in Saint Cloud. The address on my confirmation took me to the wrong facility. Our rooms were in the other motel about 5 miles away. Not a great surprise to get after you’ve driven 12 hours.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Bradley
Bradley,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Mediocre hotel
Advertising as having a pool but the pool was not functional upon arrival and no discount offered. Took over 20 minutes to get checked in.
Anita
Anita,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 22 日
Very disappointing
Booked for moving child into college for Freshman year. Double checked on pool and hot tub before booking. Went to check in and sign says neither were in service. I also have an autistic child so pool was needed. Front desk did not even try to explain, just processed the payments and handed keys over. When I asked how long the pool area had been out of service I was told 4 weeks. I had booked within that 4 weeks and nobody said a word. Checked the website the day we were checking in and it still showed pool and hot tub operational. Manager not on duty at check in time of 3pm. Will never go back and have tarnished the entire name for me.
Peggy
Peggy,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 21 日
Ok overnight stay
Our stay was just ok. We were looking for a clean place to sleep with a pool and breakfast. Upon check in we were told the pool was closed for a few days. This was a bummer. The room was dated but clean. The air conditioner was very noisy which made it hard to sleep. Breakfast was good and sufficient. Shower was great. Overall we had a decent stay, we just were annoyed with the pool situation and no prior notice about it.
Roberto
Roberto,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Does advertise a pool you don't have
No pools,
Zegbi
Zegbi,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Steve
Steve,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 18 日
Terrible
Room was very dirty, I had to ask for Clorox wipes, as soon as we walked in the room, I could see the wooden headboard was disgustingly dirty! I cleaned the headboard! Fridge was so dirty, I could smell cigarette smoke all night in our room😡
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 18 日
Terrible stay
The hotel needs major renovations, the shower drain was clogged and when I called the front desk they told me to come and get the plunger.
Joseph
Joseph,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
Justin
Justin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
St Cloud
Very servicable
John
John,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 2 日
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Hotel was in disrepair. Pool and hot tub were closed. We had a jacuzzi room and the panel covering the piping was falling off. Bed was comfortable and suite was clean and quiet.