可以免费取消我在沙努尔美居度假村酒店的预订并获得全额退款吗？

是的，沙努尔美居度假村酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

沙努尔美居度假村酒店有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。住客可以在 07:00 至 18:00 期间使用游泳池。

沙努尔美居度假村酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

沙努尔美居度假村酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 IDR 350000。

何时可在沙努尔美居度假村酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付 30% 的费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

在沙努尔美居度假村酒店及其附近有什么游览观光项目？

现场活动包括帆板运动、排球和瑜伽，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括瑜伽。您可尽情享受 SPA 水疗，还有 2 个室外游泳池供您游泳。沙努尔美居度假村酒店也拥有2 间池畔酒吧、2 间酒吧和游乐厅/游戏室，以及花园和附近的室外游泳池使用服务。

沙努尔美居度假村酒店店内或附近是否有餐厅？

是的，Pandawa Restaurant提供海滨就餐、国际美食和花园景观。

沙努尔美居度假村酒店配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

沙努尔美居度假村酒店周边区域环境如何？

从沙努尔美居度假村酒店仅需16 分钟步行可至沙努尔海滩，10 分钟步行可至梅尔塔沙丽海滩。

登巴萨沙努尔美居度假村酒店住宿优惠| Hotels.com 好订网

Q: 沙努尔美居度假村酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

10/10 绝佳

2019 年 2 月 13 日

我會再一次回去

環境讓我有家的感覺服務人員很親切

進文，24 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2018 年 3 月 5 日

Shu-Yu，22 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2017 年 2 月 19 日

服務人員很親切又和善

服務人員很親切又和善我們一定會再去

Hotels.com真实住客点评

10/10 绝佳

2016 年 5 月 26 日

地點優良服務好的 Mercure Resort Sanur

非常優秀的飯店。地點超級讚。LOBBY服務也OK~推薦入住!!

Hotels.com真实住客点评

10/10 绝佳

2014 年 2 月 9 日

清幽環境

酒店有些舊，但仍可接受。環境略為離開旺區，對出海灘非常美麗。

Hotels.com真实住客点评

4/10 尚可

2013 年 4 月 4 日

Disappointing stay

We stayed for only one night and checked in around midnight. We were allocated a room which was already occupied by a couple of guests. When we used the room card to enter the room, the two guests were already on bed and the lady screamed. It was a shock to us all. A terrible mistake that the reception has made. The other room given to us had a serious drainage issue for shower. The washing and cleaning should be done daily and should have been noticed by workers. Therefore not only an isolated problem but likely a problem with staff could care less attutide. I must however say that it is not the typical mercure experience that I had.

Expedia真实住客点评

8/10 很好

2012 年 7 月 23 日

酒店后面的沙滩特别美

信价比很好。酒店的环境非常好，适合度假，酒店后面的沙滩人很少，非常美，可以snorkeling, 海草有点多，但是海草附近有些各种各样的小鱼和别的生物，还有没有毒的普通海蛇。酒店1.5公里内，好像有个潜水地点，叫Dog's Point, 水深大概6-7米，有大片的珊瑚，还有各种鱼类，底下被铺了十块路，就像个水底小花园。非常美

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 8 日

FIONA，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 24 日

Mercure

Bodde i connectingrum deluxe. 210 säng som var väldigt skön. Rummet var rent men slitet. Hotellet var överlag slitet men fint. Frukost bra för att för att vara bali med bra äggstation. Personalen snäll och hjälpsam. Barnen 2.5år älskade fiskarna i lobbyn, lekrummet och lekplatsen vid havet. Väldigt uppskattat med gratis vatten varje dag.

Albin，10 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 15 日

Mecure

Nice location, staff are lovely but the hotel is in need of some repairs and upgrades. My room had a giant water stain on the roof, the aircon smelt like mold and the sheets stained. That said the staff are fantastic and so nice.

Kristine，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 17 日

Ett trevligt hotell .

Trevligt hotell med närhet till strand och dess promenadstråk. Dock ett stort minus till stela hårda kuddar..och uselt wifi, fungerade bara nattetid.

PIA，14 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 13 日

Simon，14 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 20 日

Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.

Gabriel，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 19 日

Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.

Deanna，3 晚商务旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 11 日

Penny，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 6 日

Toh Kwan，8 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 27 日

Larry，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 27 日

It was clean and the staff are very friendly

Katherine，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 25 日

Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.

Lia，4 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 23 日

Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!

Ashley，5 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 6 月 21 日

Rooms ok but need a little updating. Towels need replacing very grey looking. Food needs more different choices for breakfast always the same gets boring. Example different sort of danish chocolate apricot custard jam. Different juices.

Debra，14 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 9 日

Great location away from the more popular tourist areas, not crowded, quiet, beach not packed allowing for more space. Seemed to be more family friendly and more of a mature crowd. Great walkway along the length of the coast ideal for walks and bike rides. Large modern and impressive shopping centre. All cafes and restaurants visited had great service, quality meals and extremely reasonable prices. The MECURE resort was clean, staff helpful and friendly, older than some of the other resorts but also cheaper. I would most definitely stay there again. Highly recommended

Matthew，6 晚浪漫旅行

Wotif真实住客点评

4/10 尚可

2025 年 6 月 3 日

We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check. Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day. I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...

james，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 25 日

JULIE Helen，16 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 20 日

Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again

Michelle，2 晚浪漫旅行

Expedia真实住客点评

沙努尔美居度假村酒店

Mercure Resort Sanur

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